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4 Publications


2017 | Journal Article | LibreCat-ID: 4420
How do they find their place? A typology of students' enculturation during the first year at a business school
T. Jenert, T. Brahm, L. Gommers, P. Kühner , Learning, Culture and Social Interaction 12 (2017) 87–99.
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2017 | Journal Article | LibreCat-ID: 4947
Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts
F. v Wangenheim, N. Wünderlich, J.H. Schumann, Journal of Business Research (2017) 181--188.
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2015 | Journal Article | LibreCat-ID: 5704
The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention.
A. Scherer, N. Wünderlich, F. Von Wangenheim, MIS Quarterly 39 (2015) 177–200.
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