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4 Publications

2019 | Journal Article | LibreCat-ID: 4684
Conceptualizing smart service systems
D. Beverungen, O. Müller, M. Matzner, J. Mendling, J. vom Brocke, Electronic Markets (2019) 1--12.
LibreCat | DOI

2017 | Journal Article | LibreCat-ID: 3490
Information systems for smart services
D. Beverungen, M. Matzner, C. Janiesch, Information Systems and E-Business Management (2017) 781–787.
LibreCat | DOI

2016 | Journal Article | LibreCat-ID: 4951
Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.
S. Paluch, N. Wünderlich, Journal of Business Research 69 (2016) 2424--2431.

2013 | Journal Article | LibreCat-ID: 5715
High Tech and High Touch: A Framework for Understanding User Attitudes and Behaviors Related to Smart Interactive Services.
N. Wünderlich, F.V. Wangenheim, M.J. Bitner, Journal of Service Research 16 (2013) 3–20.

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