Towards a Conceptualization of Online Community Health

D. Wagner, A. Richter, M. Trier, H.-T. Wagner, in: E. Karahanna, A. Srinivasan, B. Tan (Eds.), Proceedings of the 35th International Conference on Information Systems. ICIS 2014, Association for Information Systems. AIS Electronic Library (AISeL), 2014.

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Along with the increasing popularity of social media and online communities in many business settings, the notion of online community health has become a common means by which community managers judge the condition or state of their communities. It has also been introduced to the literature, yet the concept remains underspecified and fragmented. In this paper, we work toward a construct conceptualization of online community health. Through a review of extant literature and dialogue with specialists in the field, we develop a multi-dimensional construct of online community health, consisting of seven elements. In writing this paper, we attempt to foster theory development around new organizational forms by advancing a new and important construct. The paper further provides guidance to the managers of social media and online communities by taking a systematic look at the well-being of their communities.
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Proceedings of the 35th International Conference on Information Systems. ICIS 2014
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Wagner D, Richter A, Trier M, Wagner H-T. Towards a Conceptualization of Online Community Health. In: Karahanna E, Srinivasan A, Tan B, eds. Proceedings of the 35th International Conference on Information Systems. ICIS 2014. Association for Information Systems. AIS Electronic Library (AISeL); 2014.
Wagner, D., Richter, A., Trier, M., & Wagner, H.-T. (2014). Towards a Conceptualization of Online Community Health. In E. Karahanna, A. Srinivasan, & B. Tan (Eds.), Proceedings of the 35th International Conference on Information Systems. ICIS 2014. Association for Information Systems. AIS Electronic Library (AISeL).
@inproceedings{Wagner_Richter_Trier_Wagner_2014, title={Towards a Conceptualization of Online Community Health}, booktitle={Proceedings of the 35th International Conference on Information Systems. ICIS 2014}, publisher={Association for Information Systems. AIS Electronic Library (AISeL)}, author={Wagner, David and Richter, Alexander and Trier, Matthias and Wagner, Heinz-Theo}, editor={Karahanna, Elena and Srinivasan, Ananth and Tan, BernardEditors}, year={2014} }
Wagner, David, Alexander Richter, Matthias Trier, and Heinz-Theo Wagner. “Towards a Conceptualization of Online Community Health.” In Proceedings of the 35th International Conference on Information Systems. ICIS 2014, edited by Elena Karahanna, Ananth Srinivasan, and Bernard Tan. Association for Information Systems. AIS Electronic Library (AISeL), 2014.
D. Wagner, A. Richter, M. Trier, and H.-T. Wagner, “Towards a Conceptualization of Online Community Health,” in Proceedings of the 35th International Conference on Information Systems. ICIS 2014, 2014.
Wagner, David, et al. “Towards a Conceptualization of Online Community Health.” Proceedings of the 35th International Conference on Information Systems. ICIS 2014, edited by Elena Karahanna et al., Association for Information Systems. AIS Electronic Library (AISeL), 2014.

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