Decision Support Ecosystems: Definition and Platform Architecture

J. Kirchhoff, C. Weskamp, G. Engels, in: Decision Support Systems XII: Decision Support Addressing Modern Industry, Business, and Societal Needs, Springer, 2022.

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Book Chapter | English
Abstract
Decision support systems are crucial in helping decision makers to quickly identify optimal business decisions in increasingly volatile and complex business environments. However, the ideal DSS for one decision maker may not optimally address the requirements for decision support of another decision maker. This is due to differences between decision makers in business goals, regulatory restrictions or availability of resources such as data. By using a suboptimal DSS, decision makers risk implementing suboptimal decision recommendations which endanger the success of their business. This presents DSS developers with the challenge to implement a customizable DSS which can be tailored to the individual requirements for decision support of a single decision maker. In order to address this challenge, we suggest a decision support ecosystem in which DSS developers, decision makers and other domain experts collaborate using a shared platform to provide and combine reusable decision support services into a tailored DSS. The contribution of our paper is twofold: First, we define the concept of a decision support ecosystem with respect to existing digital business ecosystems and discuss expected benefits and challenges. Second, we present a reference architecture for a shared platform supporting the realization of a decision support ecosystem. We demonstrate our contributions in the example application domain of regional energy distribution network planning.
Publishing Year
Book Title
Decision Support Systems XII: Decision Support Addressing Modern Industry, Business, and Societal Needs
Volume
447
Conference
8th International Conference on Decision Support System Technology (ICDSST'22)
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Kirchhoff J, Weskamp C, Engels G. Decision Support Ecosystems: Definition and Platform Architecture. In: Decision Support Systems XII: Decision Support Addressing Modern Industry, Business, and Societal Needs. Vol 447. Lecture Notes in Business Information Processing . Springer; 2022. doi:https://doi.org/10.1007/978-3-031-06530-9_8
Kirchhoff, J., Weskamp, C., & Engels, G. (2022). Decision Support Ecosystems: Definition and Platform Architecture. In Decision Support Systems XII: Decision Support Addressing Modern Industry, Business, and Societal Needs (Vol. 447). Springer. https://doi.org/10.1007/978-3-031-06530-9_8
@inbook{Kirchhoff_Weskamp_Engels_2022, series={Lecture Notes in Business Information Processing }, title={Decision Support Ecosystems: Definition and Platform Architecture}, volume={447}, DOI={https://doi.org/10.1007/978-3-031-06530-9_8}, booktitle={Decision Support Systems XII: Decision Support Addressing Modern Industry, Business, and Societal Needs}, publisher={Springer}, author={Kirchhoff, Jonas and Weskamp, Christoph and Engels, Gregor}, year={2022}, collection={Lecture Notes in Business Information Processing } }
Kirchhoff, Jonas, Christoph Weskamp, and Gregor Engels. “Decision Support Ecosystems: Definition and Platform Architecture.” In Decision Support Systems XII: Decision Support Addressing Modern Industry, Business, and Societal Needs, Vol. 447. Lecture Notes in Business Information Processing . Springer, 2022. https://doi.org/10.1007/978-3-031-06530-9_8.
J. Kirchhoff, C. Weskamp, and G. Engels, “Decision Support Ecosystems: Definition and Platform Architecture,” in Decision Support Systems XII: Decision Support Addressing Modern Industry, Business, and Societal Needs, vol. 447, Springer, 2022.
Kirchhoff, Jonas, et al. “Decision Support Ecosystems: Definition and Platform Architecture.” Decision Support Systems XII: Decision Support Addressing Modern Industry, Business, and Societal Needs, vol. 447, Springer, 2022, doi:https://doi.org/10.1007/978-3-031-06530-9_8.
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