Exogenous Shocks and Business Process Management

M. Röglinger, R. Plattfaut, V. Borghoff, G. Kerpedzhiev, J. Becker, D. Beverungen, J. vom Brocke, A. Van Looy, A. del-Río-Ortega, S. Rinderle-Ma, M. Rosemann, F.M. Santoro, P. Trkman, Business & Information Systems Engineering 64 (2022) 669–687.

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Journal Article | Published | English
Röglinger, Maximilian; Plattfaut, Ralf; Borghoff, Vincent; Kerpedzhiev, Georgi; Becker, Jörg; Beverungen, DanielLibreCat; vom Brocke, Jan; Van Looy, Amy; del-Río-Ortega, Adela; Rinderle-Ma, Stefanie; Rosemann, Michael; Santoro, Flavia Maria
Alternative Title
A Scholars’ Perspective on Challenges and Opportunities
<jats:title>Abstract</jats:title><jats:p>Business process management (BPM) drives corporate success through effective and efficient processes. In recent decades, knowledge has been accumulated regarding the identification, discovery, analysis, design, implementation, and monitoring of business processes. This includes methods and tools for tackling various kinds of process change such as continuous process improvement, process reengineering, process innovation, and process drift. However, exogenous shocks, which lead to unintentional and radical process change, have been neglected in BPM research although they severely affect an organization’s context, strategy, and business processes. This research note conceptualizes the interplay of exogenous shocks and BPM in terms of the effects that such shocks can have on organizations’ overall process performance over time. On this foundation, related challenges and opportunities for BPM via several rounds of idea generation and consolidation within a diverse team of BPM scholars are identified. The paper discusses findings in light of extant literature from BPM and related disciplines, as well as present avenues for future (BPM) research to invigorate the academic discourse on the topic.</jats:p>
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Journal Title
Business & Information Systems Engineering

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Röglinger M, Plattfaut R, Borghoff V, et al. Exogenous Shocks and Business Process Management. Business &amp; Information Systems Engineering. 2022;64(5):669-687. doi:10.1007/s12599-021-00740-w
Röglinger, M., Plattfaut, R., Borghoff, V., Kerpedzhiev, G., Becker, J., Beverungen, D., vom Brocke, J., Van Looy, A., del-Río-Ortega, A., Rinderle-Ma, S., Rosemann, M., Santoro, F. M., & Trkman, P. (2022). Exogenous Shocks and Business Process Management. Business &amp; Information Systems Engineering, 64(5), 669–687. https://doi.org/10.1007/s12599-021-00740-w
@article{Röglinger_Plattfaut_Borghoff_Kerpedzhiev_Becker_Beverungen_vom Brocke_Van Looy_del-Río-Ortega_Rinderle-Ma_et al._2022, title={Exogenous Shocks and Business Process Management}, volume={64}, DOI={10.1007/s12599-021-00740-w}, number={5}, journal={Business &amp; Information Systems Engineering}, publisher={Springer Science and Business Media LLC}, author={Röglinger, Maximilian and Plattfaut, Ralf and Borghoff, Vincent and Kerpedzhiev, Georgi and Becker, Jörg and Beverungen, Daniel and vom Brocke, Jan and Van Looy, Amy and del-Río-Ortega, Adela and Rinderle-Ma, Stefanie and et al.}, year={2022}, pages={669–687} }
Röglinger, Maximilian, Ralf Plattfaut, Vincent Borghoff, Georgi Kerpedzhiev, Jörg Becker, Daniel Beverungen, Jan vom Brocke, et al. “Exogenous Shocks and Business Process Management.” Business &amp; Information Systems Engineering 64, no. 5 (2022): 669–87. https://doi.org/10.1007/s12599-021-00740-w.
M. Röglinger et al., “Exogenous Shocks and Business Process Management,” Business &amp; Information Systems Engineering, vol. 64, no. 5, pp. 669–687, 2022, doi: 10.1007/s12599-021-00740-w.
Röglinger, Maximilian, et al. “Exogenous Shocks and Business Process Management.” Business &amp; Information Systems Engineering, vol. 64, no. 5, Springer Science and Business Media LLC, 2022, pp. 669–87, doi:10.1007/s12599-021-00740-w.


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