Decision Support for the Optimal Coordination of Spontaneous Volunteers in Disaster Relief

G. Rauchecker, G. Schryen, in: Proceedings of the 15th International Conference on Information Systems for Crisis Response and Management, 2018.

Download
OA 2018_ISCRAM_Conference_Proceedings - Publication Version.pdf 488.47 KB
Conference Paper | English
Author
Rauchecker, Gerhard; Schryen, GuidoLibreCat
Abstract
When responding to natural disasters, professional relief units are often supported by many volunteers which are not affiliated to humanitarian organizations. The effective coordination of these volunteers is crucial to leverage their capabilities and to avoid conflicts with professional relief units. In this paper, we empirically identify key requirements that professional relief units pose on this coordination. Based on these requirements, we suggest a decision model. We computationally solve a real-world instance of the model and empirically validate the computed solution in interviews with practitioners. Our results show that the suggested model allows for solving volunteer coordination tasks of realistic size near-optimally within short time, with the determined solution being well accepted by practitioners. We also describe in this article how the suggested decision support model is integrated in the volunteer coordination system which we develop in joint cooperation with a disaster management authority and a software development company.
Publishing Year
Proceedings Title
Proceedings of the 15th International Conference on Information Systems for Crisis Response and Management
Conference
15th International Conference on Information Systems for Crisis Response and Management
Conference Location
Rochester, NY, USA
LibreCat-ID

Cite this

Rauchecker G, Schryen G. Decision Support for the Optimal Coordination of Spontaneous Volunteers in Disaster Relief. In: Proceedings of the 15th International Conference on Information Systems for Crisis Response and Management. ; 2018.
Rauchecker, G., & Schryen, G. (2018). Decision Support for the Optimal Coordination of Spontaneous Volunteers in Disaster Relief. In Proceedings of the 15th International Conference on Information Systems for Crisis Response and Management. Rochester, NY, USA.
@inproceedings{Rauchecker_Schryen_2018, title={Decision Support for the Optimal Coordination of Spontaneous Volunteers in Disaster Relief}, booktitle={Proceedings of the 15th International Conference on Information Systems for Crisis Response and Management}, author={Rauchecker, Gerhard and Schryen, Guido}, year={2018} }
Rauchecker, Gerhard, and Guido Schryen. “Decision Support for the Optimal Coordination of Spontaneous Volunteers in Disaster Relief.” In Proceedings of the 15th International Conference on Information Systems for Crisis Response and Management, 2018.
G. Rauchecker and G. Schryen, “Decision Support for the Optimal Coordination of Spontaneous Volunteers in Disaster Relief,” in Proceedings of the 15th International Conference on Information Systems for Crisis Response and Management, Rochester, NY, USA, 2018.
Rauchecker, Gerhard, and Guido Schryen. “Decision Support for the Optimal Coordination of Spontaneous Volunteers in Disaster Relief.” Proceedings of the 15th International Conference on Information Systems for Crisis Response and Management, 2018.
All files available under the following license(s):
Copyright Statement:
This Item is protected by copyright and/or related rights. [...]
Main File(s)
Access Level
OA Open Access
Last Uploaded
2018-12-13T15:05:44Z


Export

Marked Publications

Open Data LibreCat

Search this title in

Google Scholar