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3837 Publications
2017 | Journal Article | LibreCat-ID: 4801
B. M. Gilroy, S. Volker, and S. Kröger, “Random-Walk-Hypothese,” wisu - das Wirtschaftsstudium, p. 905, 2017.
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2017 | Journal Article | LibreCat-ID: 4836
H. Terho, A. Eggert, W. Ulaga, A. Haas, and E. Boehm, “Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action,” Industrial Marketing Management, pp. 42--55, 2017.
LibreCat
2017 | Journal Article | LibreCat-ID: 4837
A. Payne, P. Frow, and A. Eggert, “The customer value proposition: evolution, development, and application in marketing,” Journal of the Academy of Marketing Science, no. 4, pp. 467--489, 2017.
LibreCat
2017 | Journal Article | LibreCat-ID: 4838
A. Eggert, E. Boehm, and C. Cramer, “Business service outsourcing in manufacturing firms: an event study,” Journal of Service Management, no. 3, pp. 476--498, 2017.
LibreCat
2017 | Journal Article | LibreCat-ID: 4840
E. Boehm, A. Eggert, and C. Thiesbrummel, “Service transition: A viable option for manufacturing companies with deteriorating financial performance?,” Industrial Marketing Management, pp. 101--111, 2017.
LibreCat
2017 | Conference Paper | LibreCat-ID: 49
T. John, D. Kundisch, and D. Szopinski, “Visual Languages for Modeling Business Models: A Critical Review and Future Research Directions,” in Proceedings of the 38th International Conference on Information Systems (ICIS), Seoul, South Korea, 2017.
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| Files available
2017 | Journal Article | LibreCat-ID: 4933
F. v Wangenheim, N. V. Wünderlich, and J. H. Schumann, “Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts,” Journal of Business Research, no. 79, pp. 181--188, 2017.
LibreCat
2017 | Journal Article | LibreCat-ID: 4947
F. v Wangenheim, N. Wünderlich, and J. H. Schumann, “Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts,” Journal of Business Research, no. 79, pp. 181--188, 2017.
LibreCat
2017 | Journal Article | LibreCat-ID: 4949
B. Larivière et al., “‘Service Encounter 2.0’: An investigation into the roles of technology, employees and customers,” Journal of Business Research, no. 79, pp. 238--246, 2017.
LibreCat
2017 | Conference Paper | LibreCat-ID: 4955
N. Wünderlich and S. Paluch, “A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents,” in Proceedings of the 38th International Conference on Information Systems (ICIS 2017), Seoul, Korea, 2017.
LibreCat
2017 | Conference Paper | LibreCat-ID: 4956
I. Teßmer, M. Olsson, A. Gustafsson, and N. Wünderlich, “How to Design Successful Gamification in Retail: The benefits and Pitfalls of Affordances,” in Proceedings of the 2017 Frontiers in Service Conference, New York City, USA, 2017.
LibreCat
2017 | Journal Article | LibreCat-ID: 4966
C. Grund and K. Thommes, “The Role of Contract Types for Employees’ Public Service Motivation,” Schmalenbach Business Review, no. 4, pp. 377--398, 2017.
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2017 | Conference Paper | LibreCat-ID: 4987
J. Klabuhn and K. Thommes, “Age diversity and its effects on team performance,” in Academy of Management Proceedings, 2017, no. 1, p. 15119.
LibreCat
2017 | Book Chapter | LibreCat-ID: 7454
P. Frehe and H.-H. Kremer, “Inklusive Bildung zwischen Beruflichkeit und Subjektorientierung - Eine Analyse ausbildungsvorbereitender Bildungsgänge,” in Potenzialorientierte Förderung in den Fachdidakten, M. Veber, R. Benölken, and M. Pfitzner, Eds. 2017.
LibreCat
2017 | Bachelorsthesis | LibreCat-ID: 86
L. Niggemeyer, Kartellabsprachen und vertikale Preisbindungen - Eine wettbewerbspolitische Analyse am Bespiel der Lebensmittelindustrie in Deutschland. Universität Paderborn, 2017.
LibreCat
2017 | Journal Article | LibreCat-ID: 8877
M. Beutner and F. A. Rüscher, “Acceptance of Mobile Learning at SMEs of the Service Sector,” Proceedings of the 13th International Conference Mobile Learning 2017, pp. 63–72, 2017.
LibreCat
2017 | Journal Article | LibreCat-ID: 8878
M. Beutner and F. A. Rüscher, “Die Unterstützung von Entrepreneurship im Kultur- und Kreativsektor durch Berufsbildung,” Kölner Zeitschrift für Wirtschaft und Pädagogik, pp. 3–34, 2017.
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