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3396 Publications
2010 | Conference Paper | LibreCat-ID: 3467
Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2010). Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services. In P. Kommers & P. Isaías (Eds.), Proceedings of the IADIS Internatioal Conference e-Society 2010 (pp. 322--329). Porto, Portugal.
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2010 | Conference Paper | LibreCat-ID: 3468
Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2010). Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services. In J.-H. Morin, J. Ralyté, & M. Snene (Eds.), Exploring Service Sciences (pp. 282--288). Berlin. https://doi.org/10.1007/978-3-642-14319-9_25
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2010 | Conference Paper | LibreCat-ID: 3469
Beverungen, D. (2010). Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions. In Proceedings of the 10th European Academy of Management Conference. Rome, Italy.
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2010 | Journal Article | LibreCat-ID: 3503
Backhaus, K., Becker, J., Beverungen, D., Frohs, M., Müller, O., Weddeling, M., … Steiner, M. (2010). Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data. Electronic Markets, (2), 131--146. https://doi.org/10.1007/s12525-010-0032-0
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2010 | Journal Article | LibreCat-ID: 3504
Becker, J., Beverungen, D., & Knackstedt, R. (2010). The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages. Information Systems and E-Business Management (ISeB), (1), 12--32.
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2010 | Journal Article | LibreCat-ID: 3505
Becker, J., Beverungen, D., Knackstedt, R., & Winkelmann, A. (2010). Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks. Lecture Notes in Informatics, (INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC), 63--79.
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2010 | Book | LibreCat-ID: 3703
Müller, J., Sureth, C., & Christian, L. (2010). Mögliche Fallstricke einer Optimierung unternehmerischer Investitionsentscheidungen auf der Grundlage der Konzernsteuerquote.
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2010 | Journal Article | LibreCat-ID: 3055
Gries, T., & Naudé, W. (2010). Entrepreneurship and Structural Economic Transformation. Small Business Economics, 34(1), 13–29. https://doi.org/10.1007/s11187-009-9192-8
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2010 | Working Paper | LibreCat-ID: 2735
Gries, T., & Redlin, M. (2010). Short-run and Long-run Dynamics of Growth,Inequality and Poverty in the Developing World (Vol. 2010–05). Paderborn University, CIE Center for International Economics.
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2010 | Conference Paper | LibreCat-ID: 2778
Burkart, W., Etschberger, S., Klein, C., & Kundisch, D. (2010). A Sequential Model for Global Spam-Classifying Processes. In Proceedings of the International Conference on Information Systems (ICIS). St. Louis, USA.
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2010 | Conference Abstract | LibreCat-ID: 2779
Herrmann, P., & Kundisch, D. (2010). Explaining the Trading Venue Decision of Private Online Investors - An Empirical Study. In International Workshop on Enterprise Applications, Markets and Services in the Finance Industry (FinanceCom). Frankfurt, Germany.
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2010 | Conference Paper | LibreCat-ID: 2780
Meier, C., & Kundisch, D. (2010). Project interactions in value based IT project portfolio management. In K.-P. Fähnrich & B. Franczyk (Eds.), Proceedings der GI-Jahrestagung Informatik 2010 (Vol. 2, pp. 621–626). Leipzig: GI.
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2010 | Conference Paper | LibreCat-ID: 2781
Kundisch, D., Herrmann, P., & Meier, C. (2010). Sustainable Process Management - Status Quo and Perspectives. In Proceedings of the 8th International Heinz Nixdorf Symposium (IHNS) (pp. 94–106). Paderborn: Springer.
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2010 | Conference Paper | LibreCat-ID: 2782
Wagener, M., Kundisch, D., Riodan, R., Rabhi, F., & Weinhardt, C. (2010). Mispricing and Exchange Market Systems: The Effect of Infrastructure Upgrades. In Proceedings of the 43rd Hawaii International Conference on System Sciences (HICSS). Kauai, Hawaii, USA.
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2010 | Conference Paper | LibreCat-ID: 7808
Garnefeld, I., Woisetschläger, D., & Eggert, A. (2010). Does Customer Acquisition Jeopardize Customer Retention? - An Experimental Investigation in an Electronic Retailing Setting. In Proceedings of the 18th International Colloquium in Relationship Marketing.
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2010 | Conference Paper | LibreCat-ID: 7809
Münkhoff, E., Garnefeld, I., Hogreve, J., & Eggert, A. (2010). Referral Reward Programs: A Means for Service Recovery? In Proceedings of the 18th International Colloquium in Relationship Marketing.
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2010 | Conference Paper | LibreCat-ID: 7810
Garnefeld, I., Helm, S., Eggert, A., & Tax, S. (2010). Do Referral Reward Programs Enhance Customer Loyalty? – Results of a Propensity Score Matching Study. In Proceedings of the 2010 AMA Summer Marketing Educators’ Conference.
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2010 | Conference Paper | LibreCat-ID: 7846
Eggert, A., Hogreve, J., Ulaga, W., & Münkhoff, E. (2010). Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis. In Proceedings of the 2nd ISBM Workshop at Harvard Business School.
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2010 | Conference Paper | LibreCat-ID: 7853
Frick, B., Eggert, A., & Hogreve, J. (2010). Corporate Reputation and Customers’ Value Perceptions: A Dynamic Analysis. In Proceedings of the 39th EMAC Conference.
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2010 | Conference Paper | LibreCat-ID: 7854
Eggert, A., Hogreve, J., Ulaga, W., & Münkhoff, E. (2010). Industrial Services, Product Innovations, and Firm Profitability – A Longitudinal Analysis. In Proceedings of the Frontiers Pre-Conference on Service and Solution Innovation.
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