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3396 Publications
2010 | Conference Paper | LibreCat-ID: 3467
J. Becker, D. Beverungen, M. Matzner, and O. Müller, “Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services,” in Proceedings of the IADIS Internatioal Conference e-Society 2010, Porto, Portugal, 2010, pp. 322--329.
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2010 | Conference Paper | LibreCat-ID: 3469
D. Beverungen, “Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions,” in Proceedings of the 10th European Academy of Management Conference, Rome, Italy, 2010.
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2010 | Journal Article | LibreCat-ID: 3504
J. Becker, D. Beverungen, and R. Knackstedt, “The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages,” Information Systems and e-Business Management (ISeB), no. 1, pp. 12--32, 2010.
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2010 | Journal Article | LibreCat-ID: 3505
J. Becker, D. Beverungen, R. Knackstedt, and A. Winkelmann, “Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks,” Lecture Notes in Informatics, no. INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC, pp. 63--79, 2010.
LibreCat
2010 | Book | LibreCat-ID: 3703
J. Müller, C. Sureth, and L. Christian, Mögliche Fallstricke einer Optimierung unternehmerischer Investitionsentscheidungen auf der Grundlage der Konzernsteuerquote. 2010.
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2010 | Working Paper | LibreCat-ID: 2735
T. Gries and M. Redlin, Short-run and Long-run Dynamics of Growth,Inequality and Poverty in the Developing World, vol. 2010–05. Paderborn University, CIE Center for International Economics, 2010.
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2010 | Conference Paper | LibreCat-ID: 2778
W. Burkart, S. Etschberger, C. Klein, and D. Kundisch, “A Sequential Model for Global Spam-Classifying Processes,” in Proceedings of the International Conference on Information Systems (ICIS), St. Louis, USA, 2010.
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2010 | Conference Abstract | LibreCat-ID: 2779
P. Herrmann and D. Kundisch, “Explaining the Trading Venue Decision of Private Online Investors - An Empirical Study,” in International Workshop on Enterprise Applications, Markets and Services in the Finance Industry (FinanceCom), Frankfurt, Germany, 2010.
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2010 | Conference Paper | LibreCat-ID: 2780
C. Meier and D. Kundisch, “Project interactions in value based IT project portfolio management,” in Proceedings der GI-Jahrestagung Informatik 2010, Leipzig, Germany, 2010, vol. 2, no. 176, pp. 621–626.
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2010 | Conference Paper | LibreCat-ID: 2781
D. Kundisch, P. Herrmann, and C. Meier, “Sustainable Process Management - Status Quo and Perspectives,” in Proceedings of the 8th International Heinz Nixdorf Symposium (IHNS), Paderborn, 2010, pp. 94–106.
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2010 | Conference Paper | LibreCat-ID: 2782
M. Wagener, D. Kundisch, R. Riodan, F. Rabhi, and C. Weinhardt, “Mispricing and Exchange Market Systems: The Effect of Infrastructure Upgrades,” in Proceedings of the 43rd Hawaii International Conference on System Sciences (HICSS), Kauai, Hawaii, USA, 2010.
LibreCat
2010 | Conference Paper | LibreCat-ID: 7808
I. Garnefeld, D. Woisetschläger, and A. Eggert, “Does Customer Acquisition Jeopardize Customer Retention? - An Experimental Investigation in an Electronic Retailing Setting,” in Proceedings of the 18th International Colloquium in Relationship Marketing, 2010.
LibreCat
2010 | Conference Paper | LibreCat-ID: 7809
E. Münkhoff, I. Garnefeld, J. Hogreve, and A. Eggert, “Referral Reward Programs: A Means for Service Recovery?,” in Proceedings of the 18th International Colloquium in Relationship Marketing, 2010.
LibreCat
2010 | Conference Paper | LibreCat-ID: 7810
I. Garnefeld, S. Helm, A. Eggert, and S. Tax, “Do Referral Reward Programs Enhance Customer Loyalty? – Results of a Propensity Score Matching Study,” in Proceedings of the 2010 AMA Summer Marketing Educators’ Conference, 2010.
LibreCat
2010 | Conference Paper | LibreCat-ID: 7846
A. Eggert, J. Hogreve, W. Ulaga, and E. Münkhoff, “Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis,” in Proceedings of the 2nd ISBM Workshop at Harvard Business School, 2010.
LibreCat
2010 | Conference Paper | LibreCat-ID: 7853
B. Frick, A. Eggert, and J. Hogreve, “Corporate Reputation and Customers’ Value Perceptions: A Dynamic Analysis,” in Proceedings of the 39th EMAC Conference, 2010.
LibreCat
2010 | Conference Paper | LibreCat-ID: 7854
A. Eggert, J. Hogreve, W. Ulaga, and E. Münkhoff, “Industrial Services, Product Innovations, and Firm Profitability – A Longitudinal Analysis,” in Proceedings of the Frontiers Pre-Conference on Service and Solution Innovation, 2010.
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