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163 Publications
2025 | Journal Article | LibreCat-ID: 60004
C. Bartelheimer, B. Löhr, M. F. Reineke, A. Aßbrock, and D. Beverungen, “Workarounds as a Cause of Mismatches in Business Processes—Insights from a Multiple Case Study,” Business & Information Systems Engineering, 2025, doi: 10.1007/s12599-025-00943-5.
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2025 | Conference Paper | LibreCat-ID: 61098
S. B. Kaltenpoth, A. M. Skolik, O. Müller, and D. Beverungen, “A Step Towards Cognitive Automation: Integrating LLM Agents with Process Rules,” presented at the 23rd International Conference on Business Process Management, Sevilla, 2025, doi: 10.1007/978-3-032-02867-9_19.
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2025 | Conference Paper | LibreCat-ID: 61375
M. F. Reineke, B. Löhr, A. Aßbrock, C. Bartelheimer, and D. Beverungen, “From Temporary Fixes to Informed Decisions—Design Echelons for Evaluating Workarounds,” 2025, doi: 10.1007/978-3-032-02867-9_32.
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| DOI
2025 | Journal Article | LibreCat-ID: 61410
C. Breidbach, C. F. Lars-Erik, P. Maglio, D. Beverungen, J. Wirtz, and A. Twigg, “Conscious Artificial Intelligence in Service,” Journal of Service Management.
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2025 | Conference Paper | LibreCat-ID: 62795
C. Krabbe, A. Assbrock, M. F. Reineke, and D. Beverungen, “Workarounds—A Domain-Specific Modeling Language,” 2025.
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2025 | Conference Paper | LibreCat-ID: 61378
P. Hansmeier, P. zur Heiden, and D. Beverungen, “Service Innovation through Data Ecosystems – Designing a Recombinant Method,” 2025.
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2025 | Journal Article | LibreCat-ID: 59255
P. Hansmeier and D. Beverungen, “Ecosystem-Level Customer Experience with Smart Service: Insights from a Systematic Scoping Literature Review,” Journal of Service Management Research, vol. 8, no. 2, pp. 74–93, 2025, doi: 10.5771/2511-8676-2024-2-74.
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2025 | Working Paper | LibreCat-ID: 63026
M. Althaus et al., Positionspapier Use Case 1: Vernetzte Kulturplattformen. Universität Paderborn, SICP, 2025.
LibreCat
2024 | Journal Article | LibreCat-ID: 53130 | 
M. Stumpe, P. Dieter, G. Schryen, O. Müller, and D. Beverungen, “Designing taxi ridesharing systems with shared pick-up and drop-off locations: Insights from a computational study,” Transportation Research Part A: Policy and Practice, 2024.
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2024 | Conference Paper | LibreCat-ID: 50296
S. Hemmrich, J. M. Schäfer, P. Hansmeier, and D. Beverungen, “The Value of Reputation Systems in Business Contexts – A Qualitative Study Taking the View of Buyers,” Honolulu, 2024.
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2024 | Conference Paper | LibreCat-ID: 54916
S. Hemmrich, J. M. Schäfer, P. Hansmeier, and D. Beverungen, “The Value of Reputation Systems in Business Contexts–A Qualitative Study Taking the View of Buyers,” presented at the Hawaii International Conference on System Sciences 2024, Honolulu, 2024.
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2024 | Journal Article | LibreCat-ID: 50649
P. zur Heiden, J. Priefer, and D. Beverungen, “Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System,” IEEE Transactions on Engineering Management, vol. 71, pp. 3641–3655, 2024, doi: 10.1109/tem.2024.3352819.
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2024 | Journal Article | LibreCat-ID: 55941
D. Beverungen and P. zur Heiden, “„Digital Responsibility muss verankert, verinnerlicht und umgesetzt werden – vor allem in Bezug auf Daten“,” Wirtschaftsinformatik & Management, 2024, doi: 10.1365/s35764-024-00529-y.
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2024 | Conference Paper | LibreCat-ID: 54583
D. Beverungen, C. Bartelheimer, A. Assbrock, and B. Löhr, “Workaround-to-Innovation — Exploring Bottom-Up Process Re-Design,” presented at the 32nd European Conference on Information Systems, Paphos, Cyprys, 2024.
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2024 | Conference Paper | LibreCat-ID: 57075
A. Assbrock, B. Löhr, C. Bartelheimer, and D. Beverungen, “Workarounds as Catalysts for Process Innovation: A Multiple Case Study on Pitfalls and Protocols,” presented at the International Conference on Information Systems (ICIS), Bangkok, Thailand, 2024.
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2024 | Conference Paper | LibreCat-ID: 54454
P. Hansmeier, P. zur Heiden, and D. Beverungen, “MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE ,” Paphos, 2024.
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