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2002 | Journal Article | LibreCat-ID: 4901
@article{Eggert_Ulaga_2002, title={Customer perceived value: a substitute for satisfaction in business markets?}, volume={17}, DOI={10.1108/08858620210419754}, number={2/3}, journal={Journal of Business & Industrial Marketing}, publisher={Emerald}, author={Eggert, Andreas and Ulaga, Wolfgang}, year={2002}, pages={107–118} }
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