Customer perceived value: a substitute for satisfaction in business markets?
A. Eggert, W. Ulaga, Journal of Business & Industrial Marketing 17 (2002) 107–118.
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Journal Article
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Author
Eggert, Andreas;
Ulaga, Wolfgang
Department
Publishing Year
Journal Title
Journal of Business & Industrial Marketing
Volume
17
Issue
2/3
Page
107-118
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Eggert A, Ulaga W. Customer perceived value: a substitute for satisfaction in business markets? Journal of Business & Industrial Marketing. 2002;17(2/3):107-118. doi:10.1108/08858620210419754
Eggert, A., & Ulaga, W. (2002). Customer perceived value: a substitute for satisfaction in business markets? Journal of Business & Industrial Marketing, 17(2/3), 107–118. https://doi.org/10.1108/08858620210419754
@article{Eggert_Ulaga_2002, title={Customer perceived value: a substitute for satisfaction in business markets?}, volume={17}, DOI={10.1108/08858620210419754}, number={2/3}, journal={Journal of Business & Industrial Marketing}, publisher={Emerald}, author={Eggert, Andreas and Ulaga, Wolfgang}, year={2002}, pages={107–118} }
Eggert, Andreas, and Wolfgang Ulaga. “Customer Perceived Value: A Substitute for Satisfaction in Business Markets?” Journal of Business & Industrial Marketing 17, no. 2/3 (2002): 107–18. https://doi.org/10.1108/08858620210419754.
A. Eggert and W. Ulaga, “Customer perceived value: a substitute for satisfaction in business markets?,” Journal of Business & Industrial Marketing, vol. 17, no. 2/3, pp. 107–118, 2002.
Eggert, Andreas, and Wolfgang Ulaga. “Customer Perceived Value: A Substitute for Satisfaction in Business Markets?” Journal of Business & Industrial Marketing, vol. 17, no. 2/3, Emerald, 2002, pp. 107–18, doi:10.1108/08858620210419754.
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