Please note that LibreCat no longer supports Internet Explorer versions 8 or 9 (or earlier).
We recommend upgrading to the latest Internet Explorer, Google Chrome, or Firefox.
1 Publication
2016 | Journal Article | LibreCat-ID: 4693
@article{Müller_Debortoli_Junglas_vom Brocke_2016, title={Using text analytics to derive customer service management benefits from unstructured data}, number={4}, journal={MIS Quarterly Executive}, author={Müller, Oliver and Debortoli, S. and Junglas, I. and vom Brocke, J.}, year={2016}, pages={243--258} }
LibreCat
| Download (ext.)