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1 Publication
2016 | Journal Article | LibreCat-ID: 4693
Using text analytics to derive customer service management benefits from unstructured data
O. Müller, S. Debortoli, I. Junglas, J. vom Brocke, MIS Quarterly Executive (2016) 243--258.
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O. Müller, S. Debortoli, I. Junglas, J. vom Brocke, MIS Quarterly Executive (2016) 243--258.