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25 Publications
2011 | Conference Paper | LibreCat-ID: 1122 | 
Geierhos, Michaela, et al. “Processing Multilingual Customer Contacts via Social Media.” Multilingual Resources, Multilingual Applications: Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, edited by Hanna Hedeland et al., vol. 96, University of Hamburg, 2011, pp. 219–22.
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2011 | Journal Article | LibreCat-ID: 1125
Geierhos, Michaela. “Customer Interaction 2.0: Adopting Social Media as Customer Service Channel.” Journal of Advances in Information Technology, vol. 2, no. 4, Engineering and Technology Publishing (ETPub), 2011, pp. 222–33, doi:10.4304/jait.2.4.222-233.
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2011 | Journal Article | LibreCat-ID: 4708
Müller-Wienbergen, Felix, et al. “Leaving the Beaten Tracks in Creative Work – A Design Theory for Systems That Support Convergent and Divergent Thinking.” Journal of the Association for Information Systems, no. 11, 2011, pp. 714--740, doi:10.1016/S0006-3495(00)76637-9.
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2010 | Conference Paper | LibreCat-ID: 5685 |
Finkbeiner, Josef, et al. “Applying Heuristic Methods for Job Scheduling in Storage Markets.” 18th European Conference on Information Systems (ECIS 2010), 2010.
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2009 | Journal Article | LibreCat-ID: 32520 |
Buhl, Heike M. “My Mother: My Best Friend? Adults’ Relationships with Significant Others Across the Lifespan.” Journal of Adult Development, vol. 16, no. 4, Springer Science and Business Media LLC, 2009, pp. 239–49, doi:10.1007/s10804-009-9070-2.
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