Please note that LibreCat no longer supports Internet Explorer versions 8 or 9 (or earlier).

We recommend upgrading to the latest Internet Explorer, Google Chrome, or Firefox.

2 Publications


2011 | Conference Paper | LibreCat-ID: 1120
Schuster, J., Lee, Y. S., Kobothanassi, D., Bargel, M., & Geierhos, M. (2011). SCM - A Simple, Modular and Flexible Customer Interaction Management System. In International Conference on Information Society (i-Society 2011) (pp. 153–158). Piscataway, NJ, USA: IEEE.
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 1122 | OA
Geierhos, M., Lee, Y. S., & Bargel, M. (2011). Processing Multilingual Customer Contacts via Social Media. In H. Hedeland, T. Schmidt, & K. Wörner (Eds.), Multilingual Resources, Multilingual Applications: Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011 (Vol. 96, pp. 219–222). Hamburg, Germany: University of Hamburg.
LibreCat | Download (ext.)
 

Filters and Search Terms

keyword="Contact Center Application Support"

Search

Filter Publications

Display / Sort

Citation Style: APA

Export / Embed