7 Publications
2025 | Journal Article | LibreCat-ID: 59255
Hansmeier, P., & Beverungen, D. (2025). Ecosystem-Level Customer Experience with Smart Service: Insights from a Systematic Scoping Literature Review. Journal of Service Management Research, 8(2), 74–93. https://doi.org/10.5771/2511-8676-2024-2-74
LibreCat
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| DOI
2024 | Conference Paper | LibreCat-ID: 50296
Hemmrich, S., Schäfer, J. M., Hansmeier, P., & Beverungen, D. (2024). The Value of Reputation Systems in Business Contexts – A Qualitative Study Taking the View of Buyers. Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS 2024).
LibreCat
2024 | Conference Paper | LibreCat-ID: 54916
Hemmrich, S., Schäfer, J. M., Hansmeier, P., & Beverungen, D. (2024). The Value of Reputation Systems in Business Contexts–A Qualitative Study Taking the View of Buyers. Proceedings of the 57th Hawaii International Conference on System Sciences. Hawaii International Conference on System Sciences 2024, Honolulu.
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2024 | Conference Paper | LibreCat-ID: 54025
Althaus, M., & Hansmeier, P. (2024). The Imperative of Revival Strategies through Digital Transformation in the Cultural Sector - A Taxonomy Approach. Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024). ECIS 2024, Paphos, Cyprus.
LibreCat
| Files available
2024 | Conference Paper | LibreCat-ID: 54454
Hansmeier, P., zur Heiden, P., & Beverungen, D. (2024). MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE . Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024).
LibreCat
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2024 | Conference Paper | LibreCat-ID: 54453
Hansmeier, P., & zur Heiden, P. (2024). CONCEPTUALIZING A HYBRID (ONLINE-OFFLINE) EXPERIENCE FRAMEWORK FOR CULTURAL EVENTS . Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024).
LibreCat
| Files available
2023 | Conference Paper | LibreCat-ID: 46892
Hansmeier, P. (2023). Exploring Platform Types and Related Concepts in Service Research – A Systematic Scoping Literature Review . Proceedings of the 18th International Conference on Wirtschaftsinformatik (WI23).
LibreCat
| Files available
7 Publications
2025 | Journal Article | LibreCat-ID: 59255
Hansmeier, P., & Beverungen, D. (2025). Ecosystem-Level Customer Experience with Smart Service: Insights from a Systematic Scoping Literature Review. Journal of Service Management Research, 8(2), 74–93. https://doi.org/10.5771/2511-8676-2024-2-74
LibreCat
| Files available
| DOI
2024 | Conference Paper | LibreCat-ID: 50296
Hemmrich, S., Schäfer, J. M., Hansmeier, P., & Beverungen, D. (2024). The Value of Reputation Systems in Business Contexts – A Qualitative Study Taking the View of Buyers. Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS 2024).
LibreCat
2024 | Conference Paper | LibreCat-ID: 54916
Hemmrich, S., Schäfer, J. M., Hansmeier, P., & Beverungen, D. (2024). The Value of Reputation Systems in Business Contexts–A Qualitative Study Taking the View of Buyers. Proceedings of the 57th Hawaii International Conference on System Sciences. Hawaii International Conference on System Sciences 2024, Honolulu.
LibreCat
| Download (ext.)
2024 | Conference Paper | LibreCat-ID: 54025
Althaus, M., & Hansmeier, P. (2024). The Imperative of Revival Strategies through Digital Transformation in the Cultural Sector - A Taxonomy Approach. Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024). ECIS 2024, Paphos, Cyprus.
LibreCat
| Files available
2024 | Conference Paper | LibreCat-ID: 54454
Hansmeier, P., zur Heiden, P., & Beverungen, D. (2024). MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE . Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024).
LibreCat
| Files available
2024 | Conference Paper | LibreCat-ID: 54453
Hansmeier, P., & zur Heiden, P. (2024). CONCEPTUALIZING A HYBRID (ONLINE-OFFLINE) EXPERIENCE FRAMEWORK FOR CULTURAL EVENTS . Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024).
LibreCat
| Files available
2023 | Conference Paper | LibreCat-ID: 46892
Hansmeier, P. (2023). Exploring Platform Types and Related Concepts in Service Research – A Systematic Scoping Literature Review . Proceedings of the 18th International Conference on Wirtschaftsinformatik (WI23).
LibreCat
| Files available