Interaktive Einkaufserlebnisse in Innenstädten durch digitale Dienstleistungen

Designing Multi-sided Community Platforms for Local High Street Retail
C. Bartelheimer, J. Hendrik Betzing, I. Berendes, D. Beverungen, in: Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK, 2018.

Design Principles for Co-Creating Digital Customer Experience in High Street Retail
J. Hendrik Betzing, D. Beverungen, J. Becker, in: P. Drews, B. Funk, P. Niemeyer, L. Xie (Eds.), Tagungsband Data Driven X --- Turning Data into Value --- Band V, Leuphana Universität Lüneburg, 2018, pp. 2083--2094.

Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language
C. Ingo Berendes, C. Bartelheimer, J. Hendrik Betzing, D. Beverungen, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, CA, USA, 2018.

Usage of Local Online Platforms in Retail: Insights from retailers' expectations expectations
C.I. Berendes, P. zur Heiden, M. Niemann, B. Hoffmeister, J. Becker, in: Proceedings of the Twenty-Eighth European Conference on Information Systems (ECIS2020), 2020.

Designing City Center Area Recommendation Systems
P. zur Heiden, C.I. Berendes, D. Beverungen, in: Proceedings of the 15th International Conference on Wirtschaftsinformatik, Potsdam, 2020.

Designing digital actor engagement platforms for local high streets: an action design research study
C. Bartelheimer, P. zur Heiden, C.I. Berendes, D. Beverungen, European Journal of Information Systems (2023) 1–34.