A Social Media Customer Service

M. Geierhos, Y.S. Lee, J. Schuster, D. Kobothanassi, M. Bargel, in: P. De Bra, K. Grønbæk (Eds.), Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia, ACM, New York, NY, USA, 2011.

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Conference Paper | Published | English
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Proceedings Title
Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia
Conference
22nd ACM Conference on Hypertext and Hypermedia
Conference Location
Eindhoven, The Netherlands
Conference Date
2011-06-06 – 2011-06-09
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Geierhos M, Lee YS, Schuster J, Kobothanassi D, Bargel M. A Social Media Customer Service. In: De Bra P, Grønbæk K, eds. Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia. New York, NY, USA: ACM; 2011.
Geierhos, M., Lee, Y. S., Schuster, J., Kobothanassi, D., & Bargel, M. (2011). A Social Media Customer Service. In P. De Bra & K. Grønbæk (Eds.), Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia. New York, NY, USA: ACM.
@inproceedings{Geierhos_Lee_Schuster_Kobothanassi_Bargel_2011, place={New York, NY, USA}, title={A Social Media Customer Service}, booktitle={Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia}, publisher={ACM}, author={Geierhos, Michaela and Lee, Yeong Su and Schuster, Jörg and Kobothanassi, Despina and Bargel, Matthias}, editor={De Bra, Paul and Grønbæk, KajEditors}, year={2011} }
Geierhos, Michaela, Yeong Su Lee, Jörg Schuster, Despina Kobothanassi, and Matthias Bargel. “A Social Media Customer Service.” In Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia, edited by Paul De Bra and Kaj Grønbæk. New York, NY, USA: ACM, 2011.
M. Geierhos, Y. S. Lee, J. Schuster, D. Kobothanassi, and M. Bargel, “A Social Media Customer Service,” in Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia, Eindhoven, The Netherlands, 2011.
Geierhos, Michaela, et al. “A Social Media Customer Service.” Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia, edited by Paul De Bra and Kaj Grønbæk, ACM, 2011.

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