Money Talks (Even) in the Sharing Economy: Empirical Evidence for Price Effects in Online Ratings as Quality Signals

D. Gutt, D. Kundisch, in: Proceedings of the Thirty Seventh International Conference on Information Systems (ICIS), Dublin, Ireland, 2016.

Download
Restricted 180-ICIS_2016_Money_Talks_revision_final.pdf 435.67 KB
Conference Paper
Abstract
Recent literature reports concerns about implausibly high Overall ratings in the sharing economy, which undermines the credibility of this rating as a quality signal. This study empirically investigates the relationship between quality and price, commonly captured by the Value dimension in multidimensional rating systems, to reveal whether reviewers form a perception of quality that they then express in the Value dimension, rather than in the Overall rating. We test our hypotheses on a comprehensive panel dataset for 14,859 Airbnb listings in New York. Our preliminary empirical findings show that an increase in price leads to a significant and substantial decrease in the Value rating, suggesting that Value ratings can offer a valuable source of information for potential buyers in addition to the supposedly inflated Overall rating. Moreover, this mechanism has substantial implications for potential buyers who seek to evaluate a listing’s quality and for a seller’s price setting.
Publishing Year
Proceedings Title
Proceedings of the Thirty Seventh International Conference on Information Systems (ICIS), Dublin, Ireland
LibreCat-ID

Cite this

Gutt D, Kundisch D. Money Talks (Even) in the Sharing Economy: Empirical Evidence for Price Effects in Online Ratings as Quality Signals. In: Proceedings of the Thirty Seventh International Conference on Information Systems (ICIS), Dublin, Ireland. ; 2016.
Gutt, D., & Kundisch, D. (2016). Money Talks (Even) in the Sharing Economy: Empirical Evidence for Price Effects in Online Ratings as Quality Signals. In Proceedings of the Thirty Seventh International Conference on Information Systems (ICIS), Dublin, Ireland.
@inproceedings{Gutt_Kundisch_2016, title={Money Talks (Even) in the Sharing Economy: Empirical Evidence for Price Effects in Online Ratings as Quality Signals}, booktitle={Proceedings of the Thirty Seventh International Conference on Information Systems (ICIS), Dublin, Ireland}, author={Gutt, Dominik and Kundisch, Dennis}, year={2016} }
Gutt, Dominik, and Dennis Kundisch. “Money Talks (Even) in the Sharing Economy: Empirical Evidence for Price Effects in Online Ratings as Quality Signals.” In Proceedings of the Thirty Seventh International Conference on Information Systems (ICIS), Dublin, Ireland, 2016.
D. Gutt and D. Kundisch, “Money Talks (Even) in the Sharing Economy: Empirical Evidence for Price Effects in Online Ratings as Quality Signals,” in Proceedings of the Thirty Seventh International Conference on Information Systems (ICIS), Dublin, Ireland, 2016.
Gutt, Dominik, and Dennis Kundisch. “Money Talks (Even) in the Sharing Economy: Empirical Evidence for Price Effects in Online Ratings as Quality Signals.” Proceedings of the Thirty Seventh International Conference on Information Systems (ICIS), Dublin, Ireland, 2016.
Main File(s)
File Name
180-ICIS_2016_Money_Talks_revision_final.pdf 435.67 KB
Access Level
Restricted Closed Access
Last Uploaded
2018-03-21T12:33:18Z


Export

Marked Publications

Open Data LibreCat

Search this title in

Google Scholar