The influence of socio-demographic variables on customer satisfaction and loyalty in the private banking industry
V. Seiler, M. Rudolf, T. Krume, International Journal of Bank Marketing 31 (2013) 235–258.
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Journal Article
Author
Seiler, Volker;
Rudolf, Markus;
Krume, Tim
Publishing Year
Journal Title
International Journal of Bank Marketing
Volume
31
Issue
4
Page
235-258
LibreCat-ID
Cite this
Seiler V, Rudolf M, Krume T. The influence of socio-demographic variables on customer satisfaction and loyalty in the private banking industry. International Journal of Bank Marketing. 2013;31(4):235-258.
Seiler, V., Rudolf, M., & Krume, T. (2013). The influence of socio-demographic variables on customer satisfaction and loyalty in the private banking industry. International Journal of Bank Marketing, 31(4), 235–258.
@article{Seiler_Rudolf_Krume_2013, title={The influence of socio-demographic variables on customer satisfaction and loyalty in the private banking industry}, volume={31}, number={4}, journal={International Journal of Bank Marketing}, publisher={Emerald Group Publishing Limited}, author={Seiler, Volker and Rudolf, Markus and Krume, Tim}, year={2013}, pages={235–258} }
Seiler, Volker, Markus Rudolf, and Tim Krume. “The Influence of Socio-Demographic Variables on Customer Satisfaction and Loyalty in the Private Banking Industry.” International Journal of Bank Marketing 31, no. 4 (2013): 235–58.
V. Seiler, M. Rudolf, and T. Krume, “The influence of socio-demographic variables on customer satisfaction and loyalty in the private banking industry,” International Journal of Bank Marketing, vol. 31, no. 4, pp. 235–258, 2013.
Seiler, Volker, et al. “The Influence of Socio-Demographic Variables on Customer Satisfaction and Loyalty in the Private Banking Industry.” International Journal of Bank Marketing, vol. 31, no. 4, Emerald Group Publishing Limited, 2013, pp. 235–58.
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