Reducing the negative effects of emotion work in service occupations: Emotional competence as a psychological resource.
A. Giardini, M. Frese, Journal of Occupational Health Psychology 11 (2006) 63–75.
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Journal Article
| English
Author
Giardini, A;
Frese, M
Department
Publishing Year
Journal Title
Journal of Occupational Health Psychology
Volume
11
Page
63-75
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Giardini A, Frese M. Reducing the negative effects of emotion work in service occupations: Emotional competence as a psychological resource. Journal of Occupational Health Psychology. 2006;11:63-75.
Giardini, A., & Frese, M. (2006). Reducing the negative effects of emotion work in service occupations: Emotional competence as a psychological resource. Journal of Occupational Health Psychology, 11, 63–75.
@article{Giardini_Frese_2006, title={ Reducing the negative effects of emotion work in service occupations: Emotional competence as a psychological resource.}, volume={11}, journal={Journal of Occupational Health Psychology}, author={Giardini, A and Frese, M}, year={2006}, pages={63–75} }
Giardini, A, and M Frese. “ Reducing the Negative Effects of Emotion Work in Service Occupations: Emotional Competence as a Psychological Resource.” Journal of Occupational Health Psychology 11 (2006): 63–75.
A. Giardini and M. Frese, “ Reducing the negative effects of emotion work in service occupations: Emotional competence as a psychological resource.,” Journal of Occupational Health Psychology, vol. 11, pp. 63–75, 2006.
Giardini, A., and M. Frese. “ Reducing the Negative Effects of Emotion Work in Service Occupations: Emotional Competence as a Psychological Resource.” Journal of Occupational Health Psychology, vol. 11, 2006, pp. 63–75.
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