Revenue Management for Cloud Computing Providers: Decision Models for Service Admission Control under Non-probabilistic Uncertainty

T. Püschel, G. Schryen, D. Hristova, D. Neumann, European Journal of Operational Research 244 (2015) 637–647.

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Abstract
Cloud computing promises the flexible delivery of computing services in a pay-as-you-go manner. It allows customers to easily scale their infrastructure and save on the overall cost of operation. However Cloud service offerings can only thrive if customers are satisfied with service performance. Allow-ing instantaneous access and flexible scaling while maintaining the service levels and offering competitive prices poses a significant challenge to Cloud Computing providers. Furthermore services will remain available in the long run only if this business generates a stable revenue stream. To address these challenges we introduce novel policy-based service admission control mod-els that aim at maximizing the revenue of Cloud providers while taking in-formational uncertainty regarding resource requirements into account. Our evaluation shows that policy-based approaches statistically significantly out-perform first come first serve approaches, which are still state of the art. Furthermore the results give insights in how and to what extent uncertainty has a negative impact on revenue.
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Journal Title
European Journal of Operational Research
Volume
244
Issue
2
Page
637-647
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Püschel T, Schryen G, Hristova D, Neumann D. Revenue Management for Cloud Computing Providers: Decision Models for Service Admission Control under Non-probabilistic Uncertainty. European Journal of Operational Research. 2015;244(2):637-647.
Püschel, T., Schryen, G., Hristova, D., & Neumann, D. (2015). Revenue Management for Cloud Computing Providers: Decision Models for Service Admission Control under Non-probabilistic Uncertainty. European Journal of Operational Research, 244(2), 637–647.
@article{Püschel_Schryen_Hristova_Neumann_2015, title={Revenue Management for Cloud Computing Providers: Decision Models for Service Admission Control under Non-probabilistic Uncertainty}, volume={244}, number={2}, journal={European Journal of Operational Research}, publisher={Elsevier}, author={Püschel, Tim and Schryen, Guido and Hristova, Diana and Neumann, Dirk}, year={2015}, pages={637–647} }
Püschel, Tim, Guido Schryen, Diana Hristova, and Dirk Neumann. “Revenue Management for Cloud Computing Providers: Decision Models for Service Admission Control under Non-Probabilistic Uncertainty.” European Journal of Operational Research 244, no. 2 (2015): 637–47.
T. Püschel, G. Schryen, D. Hristova, and D. Neumann, “Revenue Management for Cloud Computing Providers: Decision Models for Service Admission Control under Non-probabilistic Uncertainty,” European Journal of Operational Research, vol. 244, no. 2, pp. 637–647, 2015.
Püschel, Tim, et al. “Revenue Management for Cloud Computing Providers: Decision Models for Service Admission Control under Non-Probabilistic Uncertainty.” European Journal of Operational Research, vol. 244, no. 2, Elsevier, 2015, pp. 637–47.
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