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3397 Publications


2016 | Conference Paper | LibreCat-ID: 46683
Cramer, C., Eva Böhm, and A. Eggert. “Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side (Ausgezeichnet Mit Best Paper Award).” In 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.
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2016 | Conference Paper | LibreCat-ID: 46681
Eggert, A., Eva Böhm, and C. Cramer. “Business Service Outsourcing in Manufacturing Firms: An Event Study.” In International Colloquium on Relationship Marketing (ICRM), Toulouse (Nominiert Für Best Paper Award), 2016.
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2016 | Conference Paper | LibreCat-ID: 46682
Cramer, C., Eva Böhm, and A. Eggert. “The Service Award Paradox.” In 45rd EMAC Annual Conference, Oslo, 2016.
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2016 | Journal Article | LibreCat-ID: 46663
Böhm, Eva, C. Backhaus, A. Eggert, and T. Cummins. “Understanding Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective.” Journal of Strategic Contracting and Negotiation,  (Ausgezeichnet Mit Best Paper Award) 3, no. 1–2 (2016): 128–49.
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2016 | Book Chapter | LibreCat-ID: 46664
Garnefeld, I., Eva Böhm, and L. Feider. “Retourenmanagement zur Steigerung des Kundenwerts.” In Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen, edited by B. Günther, S. Helm, and A. Eggert, 2nd ed., 2016.
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2016 | Journal Article | LibreCat-ID: 46640
Böhm, Eva, Andreas Eggert, and Christoph Thiesbrummel. “Service Transition: A Viable Option for Manufacturing Companies with Deteriorating Financial Performance?” Industrial Marketing Management 60, no. 1 (2016): 101–11. https://doi.org/10.1016/j.indmarman.2016.04.007.
LibreCat | DOI
 

2016 | Journal Article | LibreCat-ID: 49101
Schmitz, E., and Rüdiger Kabst. “Auf Der Suche Nach Dem Sinn: Corporate Social Responsibility.” PERSONALquartely 4 (2016).
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2016 | Book | LibreCat-ID: 4639
Euler, Dieter, Peter F. E. Sloane, Sina Fäckeler, Tobias Johannes Jenert, Simone Losch, Christoph Meier, Karin Meier, Eva Rüschen, and Helmut Schröder. Kommunales Bildungsmanagement - Kernkomponenten Und Gelingensbedingungen. Detmold: EUSL, 2016.
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2016 | Journal Article | LibreCat-ID: 47912
Oll, Josua, Rüdiger Hahn, Daniel Reimsbach, and Peter Kotzian. “Tackling Complexity in Business and Society Research: The Methodological and Thematic Potential of Factorial Surveys.” Business & Society 57, no. 1 (2016): 26–59. https://doi.org/10.1177/0007650316645337.
LibreCat | DOI
 

2016 | Journal Article | LibreCat-ID: 4929
Backes-Gellner, Uschi, Marlies Kluike, Kerstin Pull, Martin Schneider, and Silvia Teuber. “Human Resource Management and Radical Innovation: A Fuzzy-Set QCA of US Multinationals in Germany, Switzerland, and the UK.” Journal of Business Economics, no. 7 (2016): 751--772.
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2016 | Journal Article | LibreCat-ID: 47990
Alewell, Dorothea, Katrin Bähring, and Kirsten Thommes. “Die Wirkungen Des Outsourcings von Personalfunktionen – Ein Überblick Über Verschiedene Theoretische Ansätze Und Entwicklung Eines Umfassenden Wirkungssets/ Effects of the Outsourcing of Personnel Functions – an Overview of Several Theoretical Approaches and Development of a Comprehensive Set of Effects.” Arbeit 16, no. 4 (2016): 282–95. https://doi.org/10.1515/arbeit-2007-0404.
LibreCat | DOI
 

2016 | Journal Article | LibreCat-ID: 45732
Steinhoff, Lena, and R. W. Palmatier. “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects.” Journal of the Academy of Marketing Science 44, no. 1 (2016): 88–107. https://doi.org/10.1007/s11747-014-0405-6.
LibreCat | DOI
 

2016 | Conference Paper | LibreCat-ID: 45747
Witte, C., Lena Steinhoff, and A. Eggert. “The Power of Gift Purchases in Strengthening Customer-Company Relationships.” In Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo, 2016.
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2016 | Working Paper | LibreCat-ID: 45754
Steinhoff, Lena, E. Fang, R. W. Palmatier, and K. Wang. Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series, 2016.
LibreCat | Files available
 

2016 | Journal Article | LibreCat-ID: 50998
Jahnke, Heike, Verena Kehl, and Karina Kiepe. “Entwicklung, Implementierung Und Evaluation Eines Tagungsportfolios.” Seminar 22(1) (2016): 82–96.
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2016 | Book Chapter | LibreCat-ID: 47954
Beutner, Marc, Carmen Duse, Rasmus Pechuel, and Jennifer Nicole Schneider. “Insights in the OER Rating – Database – Structures, Advantages and Challenges.” In OER – Quality Standards, Implementation, Sharing and Use. Results and Discussions on the Basis of the EU-StORe Project, edited by Marc Beutner, 43–50. Köln, 2016.
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2016 | Book Chapter | LibreCat-ID: 47945
Beutner, Marc, and Jennifer Nicole Schneider. “Use and Implementation of OERs in Germany.” In OER – Quality Standards, Implementation, Sharing and Use. Results and Discussions on the Basis of the EU-StORe Project, edited by Marc Beutner, 53–61. Köln, 2016.
LibreCat | Files available
 

2016 | Book Chapter | LibreCat-ID: 47934
Beutner, Marc, and Jennifer Nicole Schneider. “Situation of Visual Impaired in Germany.” In Sounds and Audios in E-Learning Scenarios. Results and Discussions on the Basis of the SEEL Project, edited by Marc Beutner, 34–42. Köln, 2016.
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2016 | Book Chapter | LibreCat-ID: 47935
Beutner, Marc, and Jennifer Nicole Schneider. “The EU-StORe Project.” In OER – Quality Standards, Implementation, Sharing and Use. Results and Discussions on the Basis of the EU-StORe Project, edited by Marc Beutner, 19–27. Köln, 2016.
LibreCat
 

2016 | Book Chapter | LibreCat-ID: 47939
Beutner, Marc, and Jennifer Nicole Schneider. “The OER Quality Standards.” In OER – Quality Standards, Implementation, Sharing and Use. Results and Discussions on the Basis of the EU-StORe Project, edited by Marc Beutner, 29–41. Köln, 2016.
LibreCat | Files available
 

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