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3397 Publications
2016 | Conference Paper | LibreCat-ID: 46683
Understanding service awards: Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award)
C. Cramer, E. Böhm, A. Eggert, in: 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.
LibreCat
C. Cramer, E. Böhm, A. Eggert, in: 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.
2016 | Conference Paper | LibreCat-ID: 46681
Business Service Outsourcing in Manufacturing Firms: An Event Study
A. Eggert, E. Böhm, C. Cramer, in: International Colloquium on Relationship Marketing (ICRM), Toulouse (Nominiert Für Best Paper Award), 2016.
LibreCat
A. Eggert, E. Böhm, C. Cramer, in: International Colloquium on Relationship Marketing (ICRM), Toulouse (Nominiert Für Best Paper Award), 2016.
2016 | Conference Paper | LibreCat-ID: 46682
The service award paradox
C. Cramer, E. Böhm, A. Eggert, in: 45rd EMAC Annual Conference, Oslo, 2016.
LibreCat
C. Cramer, E. Böhm, A. Eggert, in: 45rd EMAC Annual Conference, Oslo, 2016.
2016 | Journal Article | LibreCat-ID: 46663
Understanding outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective
E. Böhm, C. Backhaus, A. Eggert, T. Cummins, Journal of Strategic Contracting and Negotiation, (Ausgezeichnet Mit Best Paper Award) 3 (2016) 128–149.
LibreCat
E. Böhm, C. Backhaus, A. Eggert, T. Cummins, Journal of Strategic Contracting and Negotiation, (Ausgezeichnet Mit Best Paper Award) 3 (2016) 128–149.
2016 | Book Chapter | LibreCat-ID: 46664
Retourenmanagement zur Steigerung des Kundenwerts
I. Garnefeld, E. Böhm, L. Feider, in: B. Günther, S. Helm, A. Eggert (Eds.), Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen, 2nd ed., 2016.
LibreCat
I. Garnefeld, E. Böhm, L. Feider, in: B. Günther, S. Helm, A. Eggert (Eds.), Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen, 2nd ed., 2016.
2016 | Journal Article | LibreCat-ID: 46640
Service transition: A viable option for manufacturing companies with deteriorating financial performance?
E. Böhm, A. Eggert, C. Thiesbrummel, Industrial Marketing Management 60 (2016) 101–111.
LibreCat
| DOI
E. Böhm, A. Eggert, C. Thiesbrummel, Industrial Marketing Management 60 (2016) 101–111.
2016 | Journal Article | LibreCat-ID: 49101
Auf der Suche nach dem Sinn: Corporate Social Responsibility
E. Schmitz, R. Kabst, PERSONALquartely 4 (2016).
LibreCat
E. Schmitz, R. Kabst, PERSONALquartely 4 (2016).
2016 | Book | LibreCat-ID: 4639
Kommunales Bildungsmanagement - Kernkomponenten und Gelingensbedingungen
D. Euler, P.F.E. Sloane, S. Fäckeler, T.J. Jenert, S. Losch, C. Meier, K. Meier, E. Rüschen, H. Schröder, Kommunales Bildungsmanagement - Kernkomponenten Und Gelingensbedingungen, EUSL, Detmold, 2016.
LibreCat
D. Euler, P.F.E. Sloane, S. Fäckeler, T.J. Jenert, S. Losch, C. Meier, K. Meier, E. Rüschen, H. Schröder, Kommunales Bildungsmanagement - Kernkomponenten Und Gelingensbedingungen, EUSL, Detmold, 2016.
2016 | Journal Article | LibreCat-ID: 47912
Tackling Complexity in Business and Society Research: The Methodological and Thematic Potential of Factorial Surveys
J. Oll, R. Hahn, D. Reimsbach, P. Kotzian, Business & Society 57 (2016) 26–59.
LibreCat
| DOI
J. Oll, R. Hahn, D. Reimsbach, P. Kotzian, Business & Society 57 (2016) 26–59.
2016 | Journal Article | LibreCat-ID: 4929
Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK
U. Backes-Gellner, M. Kluike, K. Pull, M. Schneider, S. Teuber, Journal of Business Economics (2016) 751--772.
LibreCat
U. Backes-Gellner, M. Kluike, K. Pull, M. Schneider, S. Teuber, Journal of Business Economics (2016) 751--772.
2016 | Journal Article | LibreCat-ID: 47990
Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects
D. Alewell, K. Bähring, K. Thommes, Arbeit 16 (2016) 282–295.
LibreCat
| DOI
D. Alewell, K. Bähring, K. Thommes, Arbeit 16 (2016) 282–295.
2016 | Journal Article | LibreCat-ID: 45732
Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects
L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 44 (2016) 88–107.
LibreCat
| DOI
L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 44 (2016) 88–107.
2016 | Conference Paper | LibreCat-ID: 45747
The Power of Gift Purchases in Strengthening Customer-Company Relationships
C. Witte, L. Steinhoff, A. Eggert, in: Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo, 2016.
LibreCat
C. Witte, L. Steinhoff, A. Eggert, in: Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo, 2016.
2016 | Working Paper | LibreCat-ID: 45754
Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series
L. Steinhoff, E. Fang, R.W. Palmatier, K. Wang, Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series, 2016.
LibreCat
| Files available
L. Steinhoff, E. Fang, R.W. Palmatier, K. Wang, Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series, 2016.
2016 | Journal Article | LibreCat-ID: 50998
Entwicklung, Implementierung und Evaluation eines Tagungsportfolios
H. Jahnke, V. Kehl, K. Kiepe, Seminar 22(1) (2016) 82–96.
LibreCat
H. Jahnke, V. Kehl, K. Kiepe, Seminar 22(1) (2016) 82–96.
2016 | Book Chapter | LibreCat-ID: 47954
Insights in the OER Rating – Database – Structures, Advantages and Challenges
M. Beutner, C. Duse, R. Pechuel, J.N. Schneider, in: M. Beutner (Ed.), OER – Quality Standards, Implementation, Sharing and Use. Results and Discussions on the Basis of the EU-StORe Project, Köln, 2016, pp. 43–50.
LibreCat
| Files available
M. Beutner, C. Duse, R. Pechuel, J.N. Schneider, in: M. Beutner (Ed.), OER – Quality Standards, Implementation, Sharing and Use. Results and Discussions on the Basis of the EU-StORe Project, Köln, 2016, pp. 43–50.
2016 | Book Chapter | LibreCat-ID: 47945
Use and Implementation of OERs in Germany
M. Beutner, J.N. Schneider, in: M. Beutner (Ed.), OER – Quality Standards, Implementation, Sharing and Use. Results and Discussions on the Basis of the EU-StORe Project, Köln, 2016, pp. 53–61.
LibreCat
| Files available
M. Beutner, J.N. Schneider, in: M. Beutner (Ed.), OER – Quality Standards, Implementation, Sharing and Use. Results and Discussions on the Basis of the EU-StORe Project, Köln, 2016, pp. 53–61.
2016 | Book Chapter | LibreCat-ID: 47934
Situation of visual impaired in Germany
M. Beutner, J.N. Schneider, in: M. Beutner (Ed.), Sounds and Audios in E-Learning Scenarios. Results and Discussions on the Basis of the SEEL Project, Köln, 2016, pp. 34–42.
LibreCat
M. Beutner, J.N. Schneider, in: M. Beutner (Ed.), Sounds and Audios in E-Learning Scenarios. Results and Discussions on the Basis of the SEEL Project, Köln, 2016, pp. 34–42.
2016 | Book Chapter | LibreCat-ID: 47935
The EU-StORe Project
M. Beutner, J.N. Schneider, in: M. Beutner (Ed.), OER – Quality Standards, Implementation, Sharing and Use. Results and Discussions on the Basis of the EU-StORe Project, Köln, 2016, pp. 19–27.
LibreCat
M. Beutner, J.N. Schneider, in: M. Beutner (Ed.), OER – Quality Standards, Implementation, Sharing and Use. Results and Discussions on the Basis of the EU-StORe Project, Köln, 2016, pp. 19–27.
2016 | Book Chapter | LibreCat-ID: 47939
The OER Quality Standards
M. Beutner, J.N. Schneider, in: M. Beutner (Ed.), OER – Quality Standards, Implementation, Sharing and Use. Results and Discussions on the Basis of the EU-StORe Project, Köln, 2016, pp. 29–41.
LibreCat
| Files available
M. Beutner, J.N. Schneider, in: M. Beutner (Ed.), OER – Quality Standards, Implementation, Sharing and Use. Results and Discussions on the Basis of the EU-StORe Project, Köln, 2016, pp. 29–41.
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