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35 Publications


2020 | Conference Paper | LibreCat-ID: 15501
Establishing Smart Service Systems is a Challenge: A Case Study on Pitfalls and Implications
V. Wolf, A. Franke, C. Bartelheimer, D. Beverungen, in: Proceedings of the 15th International Conference on Wirtschaftsinformatik, Potsdam, Germany, 2020.
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2020 | Journal Article | LibreCat-ID: 17156
Seven Paradoxes of Business Process Management in a Hyper-Connected World
D. Beverungen, J.C.A.M. Buijs, J. Becker, C. Di Ciccio, W.M.P. van der Aalst, C. Bartelheimer, J. vom Brocke, M. Comuzzi, K. Kraume, H. Leopold, M. Matzner, J. Mendling, N. Ogonek, T. Post, M. Resinas, K. Revoredo, A. del-Río-Ortega, M. La Rosa, F.M. Santoro, A. Solti, M. Song, A. Stein, M. Stierle, V. Wolf, Business & Information Systems Engineering 63 (2020) 145–156.
LibreCat | Files available | DOI
 

2019 | Conference Paper | LibreCat-ID: 4517
Digitalization of Work Systems—An Organizational Routines’ Perspective
V. Wolf, C. Bartelheimer, D. Beverungen, in: Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019.
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2019 | Conference Paper | LibreCat-ID: 9617
Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail
J.H. Betzing, C. Bartelheimer, M. Niemann, C.I. Berendes, D. Beverungen, in: Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm-Uppsala, Sweden, 2019.
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2019 | Book Chapter | LibreCat-ID: 13178
Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung
D. Beverungen, C. Bartelheimer, V. Wolf, in: Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. (Ed.), Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln, SpringerVieweg, Wiesbaden, 2019.
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2019 | Report | LibreCat-ID: 13181
DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme
T. Post, A. Heuermann, S. Wiesner, D. Olschewski, W. Maaß, R. Klatt, P. Jussen, S. Ragab, R. Senderek, B. Höckmayr, T. Schulz, K. Meyer, E. Heinen, C. Hocken, S. Fischer, C. Lattemann, B. Redlich, K. Schlimm, C. Ziegler, C. Rechtien, M. Schröder, B. Kube, J. Pöppelbuß, M. Wiesche, M. Semmann, C. Bartelheimer, D. Beverungen, H. Lüttenberg, V. Wolf, F. Bongers, C. Winkler, J.H. Schumann, M. Li, J. Brinker, S. Hagen, F. Kammler, G. Strina, P. Ernst, M. Falkus, DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme, 2019.
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2018 | Conference Paper | LibreCat-ID: 2861
Designing Predictive Maintenance for Agricultural Machines
H. Lüttenberg, C. Bartelheimer, D. Beverungen, in: 2018.
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2018 | Conference Paper | LibreCat-ID: 3279
Designing Multi-sided Community Platforms for Local High Street Retail
C. Bartelheimer, J. Hendrik Betzing, I. Berendes, D. Beverungen, in: Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK, 2018.
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2018 | Conference Paper | LibreCat-ID: 4766
Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language
C. Ingo Berendes, C. Bartelheimer, J. Hendrik Betzing, D. Beverungen, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, CA, USA, 2018.
LibreCat
 

2018 | Conference Paper | LibreCat-ID: 4768
Designing Multi-sided Community Platforms for Local High Street Retail
C. Bartelheimer, J.H. Betzing, C.I. Berendes, D. Beverungen, in: Proceedings of the 26th European Conference on Information Systems, 2018.
LibreCat
 

2018 | Conference Paper | LibreCat-ID: 7590
Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language
C.I. Berendes, C. Bartelheimer, J.H. Betzing, D. Beverungen, in: 2018.
LibreCat
 

2018 | Newspaper Article | LibreCat-ID: 9687
Dienstleistungssysteme erfolgreich digital transformieren
D. Beverungen, V. Wolf, C. Bartelheimer, Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development (2018).
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2018 | Conference Paper | LibreCat-ID: 9709
The Impact of Process Automation on Manufacturers’ Long-Term Knowledge
C. Gernreich, V. Wolf, C. Bartelheimer, C. Prinz, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, USA, 2018.
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2018 | Book Chapter | LibreCat-ID: 5073
Digitale Transformation von Dienstleistungssystemen
D. Beverungen, V. Wolf, C. Bartelheimer, in: Service Business Development, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 395–422.
LibreCat | DOI
 

2017 | Journal Article | LibreCat-ID: 3487
Interaktive, digitale Einkaufserlebnisse in Innenstädten
J. Hendrik Betzing, D. Beverungen, J. Becker, M. Matzner, G. Schmitz, C. Bartelheimer, C.I. Berendes, M. Braun, A. Gadeib, M. {von Hoffen}, C. Schallenberg, HMD Praxis Der Wirtschaftsinformatik (2017) 659--671.
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