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7 Publications
2025 | Journal Article | LibreCat-ID: 59255
Hansmeier P, Beverungen D. Ecosystem-Level Customer Experience with Smart Service: Insights from a Systematic Scoping Literature Review. Journal of Service Management Research. 2025;8(2):74-93. doi:10.5771/2511-8676-2024-2-74
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2024 | Conference Paper | LibreCat-ID: 50296
Hemmrich S, Schäfer JM, Hansmeier P, Beverungen D. The Value of Reputation Systems in Business Contexts – A Qualitative Study Taking the View of Buyers. In: Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS 2024). ; 2024.
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2024 | Conference Paper | LibreCat-ID: 54916
Hemmrich S, Schäfer JM, Hansmeier P, Beverungen D. The Value of Reputation Systems in Business Contexts–A Qualitative Study Taking the View of Buyers. In: Proceedings of the 57th Hawaii International Conference on System Sciences. ; 2024.
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2024 | Conference Paper | LibreCat-ID: 54025
Althaus M, Hansmeier P. The Imperative of Revival Strategies through Digital Transformation in the Cultural Sector - A Taxonomy Approach. In: Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024). ; 2024.
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2024 | Conference Paper | LibreCat-ID: 54454
Hansmeier P, zur Heiden P, Beverungen D. MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE . In: Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024). ; 2024.
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2024 | Conference Paper | LibreCat-ID: 54453
Hansmeier P, zur Heiden P. CONCEPTUALIZING A HYBRID (ONLINE-OFFLINE) EXPERIENCE FRAMEWORK FOR CULTURAL EVENTS . In: Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024). ; 2024.
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2023 | Conference Paper | LibreCat-ID: 46892
Hansmeier P. Exploring Platform Types and Related Concepts in Service Research – A Systematic Scoping Literature Review . In: Proceedings of the 18th International Conference on Wirtschaftsinformatik (WI23). Proceedings of the 18th International Conference on Wirtschaftsinformatik. ; 2023.
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