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7 Publications
2025 | Journal Article | LibreCat-ID: 59255
P. Hansmeier and D. Beverungen, “Ecosystem-Level Customer Experience with Smart Service: Insights from a Systematic Scoping Literature Review,” Journal of Service Management Research, vol. 8, no. 2, pp. 74–93, 2025, doi: 10.5771/2511-8676-2024-2-74.
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2024 | Conference Paper | LibreCat-ID: 50296
S. Hemmrich, J. M. Schäfer, P. Hansmeier, and D. Beverungen, “The Value of Reputation Systems in Business Contexts – A Qualitative Study Taking the View of Buyers,” Honolulu, 2024.
LibreCat
2024 | Conference Paper | LibreCat-ID: 54916
S. Hemmrich, J. M. Schäfer, P. Hansmeier, and D. Beverungen, “The Value of Reputation Systems in Business Contexts–A Qualitative Study Taking the View of Buyers,” presented at the Hawaii International Conference on System Sciences 2024, Honolulu, 2024.
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2024 | Conference Paper | LibreCat-ID: 54025
M. Althaus and P. Hansmeier, “The Imperative of Revival Strategies through Digital Transformation in the Cultural Sector - A Taxonomy Approach,” presented at the ECIS 2024, Paphos, Cyprus, 2024.
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2024 | Conference Paper | LibreCat-ID: 54454
P. Hansmeier, P. zur Heiden, and D. Beverungen, “MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE ,” Paphos, 2024.
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2024 | Conference Paper | LibreCat-ID: 54453
P. Hansmeier and P. zur Heiden, “CONCEPTUALIZING A HYBRID (ONLINE-OFFLINE) EXPERIENCE FRAMEWORK FOR CULTURAL EVENTS ,” Paphos, 2024.
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2023 | Conference Paper | LibreCat-ID: 46892
P. Hansmeier, “Exploring Platform Types and Related Concepts in Service Research – A Systematic Scoping Literature Review ,” Paderborn, 2023.
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