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3902 Publications


2010 | Conference Paper | LibreCat-ID: 3468
Becker, Jörg, et al. “Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services.” Exploring Service Sciences, edited by Jean-Henry Morin et al., 2010, pp. 282--288, doi:10.1007/978-3-642-14319-9_25.
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2010 | Conference Paper | LibreCat-ID: 3469
Beverungen, Daniel. “Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions.” Proceedings of the 10th European Academy of Management Conference, 2010.
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2010 | Journal Article | LibreCat-ID: 3503
Backhaus, Klaus, et al. “Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data.” Electronic Markets, no. 2, 2010, pp. 131--146, doi:10.1007/s12525-010-0032-0.
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2010 | Journal Article | LibreCat-ID: 3504
Becker, Jörg, et al. “The Challenge of Conceptual Modeling for Product-Service Systems --- Status-Quo and Perspectives for Reference Models and Modeling Languages.” Information Systems and E-Business Management (ISeB), no. 1, 2010, pp. 12--32.
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2010 | Journal Article | LibreCat-ID: 3505
Becker, Jörg, et al. “Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks.” Lecture Notes in Informatics, no. INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC, 2010, pp. 63--79.
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2010 | Book | LibreCat-ID: 3703
Müller, Jens, et al. Mögliche Fallstricke Einer Optimierung Unternehmerischer Investitionsentscheidungen Auf Der Grundlage Der Konzernsteuerquote. 2010.
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2010 | Journal Article | LibreCat-ID: 3055
Gries, Thomas, and Wim Naudé. “Entrepreneurship and Structural Economic Transformation.” Small Business Economics, vol. 34, no. 1, 2010, pp. 13–29, doi:10.1007/s11187-009-9192-8.
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2010 | Working Paper | LibreCat-ID: 2735
Gries, Thomas, and Margarete Redlin. Short-Run and Long-Run Dynamics of Growth,Inequality and Poverty in the Developing World. Vol. 2010–05, Paderborn University, CIE Center for International Economics, 2010.
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2010 | Conference Paper | LibreCat-ID: 2778
Burkart, W., et al. “A Sequential Model for Global Spam-Classifying Processes.” Proceedings of the International Conference on Information Systems (ICIS), 2010.
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2010 | Conference Abstract | LibreCat-ID: 2779
Herrmann, Philipp, and Dennis Kundisch. “Explaining the Trading Venue Decision of Private Online Investors - An Empirical Study.” International Workshop on Enterprise Applications, Markets and Services in the Finance Industry (FinanceCom), 2010.
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2010 | Conference Paper | LibreCat-ID: 2780
Meier, Christian, and Dennis Kundisch. “Project Interactions in Value Based IT Project Portfolio Management.” Proceedings Der GI-Jahrestagung Informatik 2010, edited by K.-P. Fähnrich and B. Franczyk, vol. 2, no. 176, GI, 2010, pp. 621–26.
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2010 | Conference Paper | LibreCat-ID: 2781
Kundisch, Dennis, et al. “Sustainable Process Management - Status Quo and Perspectives.” Proceedings of the 8th International Heinz Nixdorf Symposium (IHNS), Springer, 2010, pp. 94–106.
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2010 | Conference Paper | LibreCat-ID: 2782
Wagener, M., et al. “Mispricing and Exchange Market Systems: The Effect of Infrastructure Upgrades.” Proceedings of the 43rd Hawaii International Conference on System Sciences (HICSS), 2010.
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2010 | Conference Paper | LibreCat-ID: 7808
Garnefeld, I., et al. “Does Customer Acquisition Jeopardize Customer Retention? - An Experimental Investigation in an Electronic Retailing Setting.” Proceedings of the 18th International Colloquium in Relationship Marketing, 2010.
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2010 | Conference Paper | LibreCat-ID: 7809
Münkhoff, E., et al. “Referral Reward Programs: A Means for Service Recovery?” Proceedings of the 18th International Colloquium in Relationship Marketing, 2010.
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2010 | Conference Paper | LibreCat-ID: 7810
Garnefeld, I., et al. “Do Referral Reward Programs Enhance Customer Loyalty? – Results of a Propensity Score Matching Study.” Proceedings of the 2010 AMA Summer Marketing Educators’ Conference, 2010.
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2010 | Conference Paper | LibreCat-ID: 7846
Eggert, A., et al. “Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis.” Proceedings of the 2nd ISBM Workshop at Harvard Business School, 2010.
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2010 | Conference Paper | LibreCat-ID: 7853
Frick, B., et al. “Corporate Reputation and Customers’ Value Perceptions: A Dynamic Analysis.” Proceedings of the 39th EMAC Conference, 2010.
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2010 | Conference Paper | LibreCat-ID: 7854
Eggert, A., et al. “Industrial Services, Product Innovations, and Firm Profitability – A Longitudinal Analysis.” Proceedings of the Frontiers Pre-Conference on Service and Solution Innovation, 2010.
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2010 | Conference Paper | LibreCat-ID: 7855
Garnefeld, I., et al. “Exploring the Effects of Referral Reward Programs on Satisfied and Dissatisfied Customers.” Proceedings of the 2010 AMA Winter Marketing Educators’ Conference, 2010.
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