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108 Publications


2018 | Book Chapter | LibreCat-ID: 4519
Lüttenberg, Hedda, et al. “Service (Systems) Engineering Für Die Produktion.” Service Engineering, Springer Fachmedien Wiesbaden, 2018, pp. 31–49, doi:10.1007/978-3-658-20905-6_3.
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2018 | Conference Paper | LibreCat-ID: 4766
Ingo Berendes, C., et al. “Data-Driven Customer Journey Mapping in Local High Streets: A Domain-Specific Modeling Language.” Proceedings of the 39th International Conference on Information Systems, 2018.
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2018 | Conference Paper | LibreCat-ID: 9709
Gernreich, Chris, et al. “The Impact of Process Automation on Manufacturers’ Long-Term Knowledge.” Proceedings of the 39th International Conference on Information Systems, 2018.
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2018 | Journal Article | LibreCat-ID: 4516
Beverungen, Daniel, et al. “Recombinant Service Systems Engineering.” Business & Information Systems Engineering, vol. 60, no. 5, Springer Nature America, Inc, 2018, pp. 377–91, doi:10.1007/s12599-018-0526-4.
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2018 | Conference Paper | LibreCat-ID: 3280
Hendrik Betzing, Jan, et al. “Design Principles for Co-Creating Digital Customer Experience in High Street Retail.” Tagungsband Data Driven X --- Turning Data into Value --- Band V, edited by Paul Drews et al., 2018, pp. 2083--2094.
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2018 | Newspaper Article | LibreCat-ID: 9687
Beverungen, Daniel, et al. “Dienstleistungssysteme Erfolgreich Digital Transformieren.” Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development, 2018.
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2018 | Conference Paper | LibreCat-ID: 3279
Bartelheimer, Christian, et al. “Designing Multi-Sided Community Platforms for Local High Street Retail.” Proceedings of the 26th European Conference on Information Systems, 2018.
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2018 | Book Chapter | LibreCat-ID: 5073
Beverungen, Daniel, et al. “Digitale Transformation von Dienstleistungssystemen.” Service Business Development, Springer Fachmedien Wiesbaden, 2018, pp. 395–422, doi:10.1007/978-3-658-22424-0_17.
LibreCat | DOI
 

2017 | Conference Paper | LibreCat-ID: 3282
Klör, Benjamin, et al. “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype.” Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.
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2017 | Book Chapter | LibreCat-ID: 5076
Beverungen, Daniel, and Martin Matzner. “Informationsmodellierung in Dienstleistungssystemen.” Handbuch Dienstleistungsmanagement, edited by Stefan Roth and Hans Corsten, Verlag Franz Vahlen, 2017, p. S. 519–536.
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