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108 Publications
2018 | Book Chapter | LibreCat-ID: 4519
Service (Systems) Engineering für die Produktion
H. Lüttenberg, V. Wolf, D. Beverungen, in: Service Engineering, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 31–49.
LibreCat
| DOI
H. Lüttenberg, V. Wolf, D. Beverungen, in: Service Engineering, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 31–49.
2018 | Conference Paper | LibreCat-ID: 4766
Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language
C. Ingo Berendes, C. Bartelheimer, J. Hendrik Betzing, D. Beverungen, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, CA, USA, 2018.
LibreCat
C. Ingo Berendes, C. Bartelheimer, J. Hendrik Betzing, D. Beverungen, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, CA, USA, 2018.
2018 | Conference Paper | LibreCat-ID: 9709
The Impact of Process Automation on Manufacturers’ Long-Term Knowledge
C. Gernreich, V. Wolf, C. Bartelheimer, C. Prinz, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, USA, 2018.
LibreCat
C. Gernreich, V. Wolf, C. Bartelheimer, C. Prinz, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, USA, 2018.
2018 | Journal Article | LibreCat-ID: 4516
Recombinant Service Systems Engineering
D. Beverungen, H. Lüttenberg, V. Wolf, Business & Information Systems Engineering 60 (2018) 377–391.
LibreCat
| DOI
D. Beverungen, H. Lüttenberg, V. Wolf, Business & Information Systems Engineering 60 (2018) 377–391.
2018 | Conference Paper | LibreCat-ID: 3280
Design Principles for Co-Creating Digital Customer Experience in High Street Retail
J. Hendrik Betzing, D. Beverungen, J. Becker, in: P. Drews, B. Funk, P. Niemeyer, L. Xie (Eds.), Tagungsband Data Driven X --- Turning Data into Value --- Band V, Leuphana Universität Lüneburg, 2018, pp. 2083--2094.
LibreCat
J. Hendrik Betzing, D. Beverungen, J. Becker, in: P. Drews, B. Funk, P. Niemeyer, L. Xie (Eds.), Tagungsband Data Driven X --- Turning Data into Value --- Band V, Leuphana Universität Lüneburg, 2018, pp. 2083--2094.
2018 | Newspaper Article | LibreCat-ID: 9687
Dienstleistungssysteme erfolgreich digital transformieren
D. Beverungen, V. Wolf, C. Bartelheimer, Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development (2018).
LibreCat
D. Beverungen, V. Wolf, C. Bartelheimer, Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development (2018).
2018 | Conference Paper | LibreCat-ID: 3279
Designing Multi-sided Community Platforms for Local High Street Retail
C. Bartelheimer, J. Hendrik Betzing, I. Berendes, D. Beverungen, in: Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK, 2018.
LibreCat
C. Bartelheimer, J. Hendrik Betzing, I. Berendes, D. Beverungen, in: Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK, 2018.
2018 | Book Chapter | LibreCat-ID: 5073
Digitale Transformation von Dienstleistungssystemen
D. Beverungen, V. Wolf, C. Bartelheimer, in: Service Business Development, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 395–422.
LibreCat
| DOI
D. Beverungen, V. Wolf, C. Bartelheimer, in: Service Business Development, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 395–422.
2017 | Conference Paper | LibreCat-ID: 3282
Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype
B. Klör, M. Monhof, S. Bräuer, D. Beverungen, in: Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.
LibreCat
B. Klör, M. Monhof, S. Bräuer, D. Beverungen, in: Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.
2017 | Book Chapter | LibreCat-ID: 5076
Informationsmodellierung in Dienstleistungssystemen
D. Beverungen, M. Matzner, in: S. Roth, H. Corsten (Eds.), Handbuch Dienstleistungsmanagement, Verlag Franz Vahlen, München, 2017, p. S. 519–536.
LibreCat
D. Beverungen, M. Matzner, in: S. Roth, H. Corsten (Eds.), Handbuch Dienstleistungsmanagement, Verlag Franz Vahlen, München, 2017, p. S. 519–536.