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111 Publications


2010 | Journal Article | LibreCat-ID: 3504
Becker J, Beverungen D, Knackstedt R. The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages. Information Systems and e-Business Management (ISeB). 2010;(1):12--32.
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2010 | Conference Paper | LibreCat-ID: 3466
Becker J, Beverungen D, Blinn N, Nüttgens M. Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services. In: XX. International RESER Conference. Gothenburg, Sweden; 2010.
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2010 | Journal Article | LibreCat-ID: 3505
Becker J, Beverungen D, Knackstedt R, Winkelmann A. Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks. Lecture Notes in Informatics. 2010;(INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC):63--79.
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2010 | Book | LibreCat-ID: 5070
Weddeling M, Steiner M, Müller O, et al. Vermarktung Hybrider Leistungsbündel. Berlin, Heidelberg: Springer Berlin Heidelberg; 2010. doi:10.1007/978-3-642-12830-1
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2010 | Report | LibreCat-ID: 5071
Institut für Normung e.V. D. PAS 1091: Schnittstellenspezifikationen Zur Integration von Sach- Und Dienstleistung. Berlin; 2010.
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2010 | Conference Paper | LibreCat-ID: 3467
Becker J, Beverungen D, Matzner M, Müller O. Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services. In: Kommers P, Isaías P, eds. Proceedings of the IADIS Internatioal Conference E-Society 2010. Porto, Portugal; 2010:322--329.
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2010 | Conference Paper | LibreCat-ID: 3463
Backhaus K, Becker J, Beverungen D, et al. Produktivitätsbenchmarking als Bestandteil eines integrierten Ansatzes zur Vermarktung hybrider Leistungsbündel. In: 40. Jahrestagung Der Gesellschaft Für Informatik. Leipzig, Germany; 2010.
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2010 | Book Chapter | LibreCat-ID: 5041
Becker J, Beverungen D, Knackstedt R, Müller O, Müller S. TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel. In: Becker J, Knackstedt R, Müller O, Winkelmann A, eds. Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung Und Internetisierung. Berlin, Heidelberg; 2010:161--174. doi:10.1007/978-3-642-11859-3_10
LibreCat | DOI
 

2010 | Conference Paper | LibreCat-ID: 3468
Becker J, Beverungen D, Matzner M, Müller O. Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services. In: Morin J-H, Ralyté J, Snene M, eds. Exploring Service Sciences. Lecture Notes in Business Information Processing (LNBIP). Berlin; 2010:282--288. doi:10.1007/978-3-642-14319-9_25
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2010 | Conference Paper | LibreCat-ID: 3469
Beverungen D. Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions. In: Proceedings of the 10th European Academy of Management Conference. Rome, Italy; 2010.
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