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98 Publications
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2016 | Journal Article | LibreCat-ID: 4951
S. Paluch and N. Wünderlich, “Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.,” Journal of business Research, vol. 69, no. 7, pp. 2424--2431, 2016.
LibreCat
2015 | Journal Article | LibreCat-ID: 1772
J. Torresen, C. Plessl, and X. Yao, “Self-Aware and Self-Expressive Systems – Guest Editor’s Introduction,” IEEE Computer, vol. 48, no. 7, pp. 18–20, 2015.
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2015 | Journal Article | LibreCat-ID: 5701
N. Wünderlich et al., “Futurizing” Smart Service: Implications for Service Researchers and Managers.,” Journal of Services Marketing, vol. 29, no. 6/7, pp. 442–447, 2015.
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2015 | Journal Article | LibreCat-ID: 5703
A. Gustafsson et al., “Conducting Service Research that Matters.,” Journal of Services Marketing, vol. 29, no. 6/7, pp. 425–429, 2015.
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2015 | Journal Article | LibreCat-ID: 5704
A. Scherer, N. Wünderlich, and F. Von Wangenheim, “The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention.,” MIS Quarterly, vol. 39, no. 1, pp. 177–200, 2015.
LibreCat
2015 | Conference Paper | LibreCat-ID: 4464
T. Brahm, D. Wagner, and T. Jenert, “A person-centred approach to students’ transition into Higher Education,” presented at the 16th Biennial EARLI Conference for Research on Learning and Instruction, Zypern, 2015.
LibreCat
2015 | Conference Paper | LibreCat-ID: 9949
T. Meyer, T. Kaul, and W. Sextro, “Advantages of reliability-adaptive system operation for maintenance planning,” in Proceedings of the 9th IFAC Symposium on Fault Detection, Supervision and Safety for Technical Processes, 2015, pp. 940–945.
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| DOI
2015 | Conference Paper | LibreCat-ID: 29973
K. S. C. Stille, J. Böcker, R. Bettentrup, and I. Kaiser, “Hierarchisches Optimierungskonzept für die Laststeuerung von Haushaltsgeräten,” 2015.
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2014 | Conference Paper | LibreCat-ID: 17661
T. C. King et al., “Request Driven Social Sensing,” in Proceedings of the 2014 International Conference on Autonomous Agents and Multi-agent Systems, 2014, pp. 1651–1652.
LibreCat
2014 | Journal Article | LibreCat-ID: 5714
J. H. Schumann, N. Wünderlich, and H. Evanschitzky, “Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits.,” Journal of Retailing, vol. 90, no. 1, pp. 111–118, 2014.
LibreCat
2014 | Conference Paper | LibreCat-ID: 9884
T. Meyer and W. Sextro, “Closed-loop Control System for the Reliability of Intelligent Mechatronic Systems,” in Proceedings of the Second European Conference of the Prognostics and Health Management Society 2014, 2014, vol. 5.
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2014 | Journal Article | LibreCat-ID: 9885
T. Meyer , C. Sondermann-Wölke, and W. Sextro, “Method to Identify Dependability Objectives in Multiobjective Optimization Problem,” Conference Proceedings of the 2nd International Conference on System-Integrated Intelligence, vol. 15, pp. 46–53, 2014.
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2013 | Journal Article | LibreCat-ID: 5715
N. Wünderlich, F. V. Wangenheim, and M. J. Bitner, “High Tech and High Touch: A Framework for Understanding User Attitudes and Behaviors Related to Smart Interactive Services.,” Journal of Service Research, vol. 16, no. 1, pp. 3–20, 2013.
LibreCat
2013 | Journal Article | LibreCat-ID: 4699
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuss, “Designing interaction routines in service networks: A modularity and social construction-based approach,” Scandinavian Journal of Information Systems, no. 1, pp. 17--47, 2013.
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2013 | Journal Article | LibreCat-ID: 4700
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuss, “Bridging the gap between manufacturing and service through IT-based boundary objects,” IEEE Transactions on Engineering Management, no. 3, pp. 468--482, 2013.
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| DOI
2013 | Conference Paper | LibreCat-ID: 13324
M. Sjöklint, I. Constantiou, and M. Trier, “Numerical Representations and User Behaviour in Social Networking Sites: Towards a Multi- Theoretical Research Framework,” in ECIS 2013 Proceedings, 2013.
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