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93 Publications


2015 | Journal Article | LibreCat-ID: 5704
The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention.
A. Scherer, N. Wünderlich, F. Von Wangenheim, MIS Quarterly 39 (2015) 177–200.
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2015 | Conference Paper | LibreCat-ID: 4464
A person-centred approach to students' transition into Higher Education
T. Brahm, D. Wagner, T. Jenert, in: 2015.
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2015 | Journal Article | LibreCat-ID: 9944
Kavitationsdetektion mittels Self-Sensing-Ultraschallwandler
P. Bornmann, T. Hemsel, W. Sextro, G. Memoli, M. Hodnett, B. Zeqiri, Tm - Technisches Messen 82 (2015) 73–84.
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2015 | Conference Paper | LibreCat-ID: 9949
Advantages of reliability-adaptive system operation for maintenance planning
T. Meyer, T. Kaul, W. Sextro, in: Proceedings of the 9th IFAC Symposium on Fault Detection, Supervision and Safety for Technical Processes, 2015, pp. 940–945.
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2015 | Conference Paper | LibreCat-ID: 29973
Hierarchisches Optimierungskonzept für die Laststeuerung von Haushaltsgeräten
K.S.C. Stille, J. Böcker, R. Bettentrup, I. Kaiser, in: ETG-Fachtagung “Von Smart Grids Zu Smart Markets,” VDE, Kassel, 2015.
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2014 | Conference Paper | LibreCat-ID: 17661
Request Driven Social Sensing
T.C. King, Q. Liu, G. Polevoy, M. de Weerdt, V. Dignum, M.B. van Riemsdijk, M. Warnier, in: Proceedings of the 2014 International Conference on Autonomous Agents and Multi-Agent Systems, International Foundation for Autonomous Agents and Multiagent Systems, Richland, SC, 2014, pp. 1651–1652.
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2014 | Journal Article | LibreCat-ID: 5714
Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits.
J.H. Schumann, N. Wünderlich, H. Evanschitzky, Journal of Retailing 90 (2014) 111–118.
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2014 | Conference Paper | LibreCat-ID: 9879
PEM fuel cell prognostics using particle filter with model parameter adaptation
J.K. Kimotho, T. Meyer, W. Sextro, in: Prognostics and Health Management (PHM), 2014 IEEE Conference On, 2014, pp. 1–6.
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2014 | Conference Paper | LibreCat-ID: 9884
Closed-loop Control System for the Reliability of Intelligent Mechatronic Systems
T. Meyer , W. Sextro, in: Proceedings of the Second European Conference of the Prognostics and Health Management Society 2014, 2014.
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2014 | Journal Article | LibreCat-ID: 9885
Method to Identify Dependability Objectives in Multiobjective Optimization Problem
T. Meyer , C. Sondermann-Wölke, W. Sextro, Conference Proceedings of the 2nd International Conference on System-Integrated Intelligence 15 (2014) 46–53.
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2014 | Conference Paper | LibreCat-ID: 10677
Towards self-adaptive caches: A run-time reconfigurable multi-core infrastructure
N. Ho, P. Kaufmann, M. Platzner, in: 2014 {IEEE} Intl. Conf. on Evolvable Systems (ICES), 2014, pp. 31–37.
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2013 | Journal Article | LibreCat-ID: 5715
High Tech and High Touch: A Framework for Understanding User Attitudes and Behaviors Related to Smart Interactive Services.
N. Wünderlich, F.V. Wangenheim, M.J. Bitner, Journal of Service Research 16 (2013) 3–20.
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2013 | Journal Article | LibreCat-ID: 4699
Designing interaction routines in service networks: A modularity and social construction-based approach
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuss, Scandinavian Journal of Information Systems (2013) 17--47.
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2013 | Journal Article | LibreCat-ID: 4700
Bridging the gap between manufacturing and service through IT-based boundary objects
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuss, IEEE Transactions on Engineering Management (2013) 468--482.
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2013 | Conference Paper | LibreCat-ID: 13324
Numerical Representations and User Behaviour in Social Networking Sites: Towards a Multi- Theoretical Research Framework
M. Sjöklint, I. Constantiou, M. Trier, in: ECIS 2013 Proceedings, Association for Information Systems. AIS Electronic Library (AISeL), 2013.
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2013 | Conference Paper | LibreCat-ID: 37109
Does Financial Statement Audit Reduce the Cost of Debt of Private Firms?
U. Kosi, J. Koren, A. Valentincic, in: 2013.
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2013 | Conference Paper | LibreCat-ID: 11832 | OA
DoA-Based Microphone Array Position Self-Calibration Using Circular Statistic
F. Jacob, J. Schmalenstroeer, R. Haeb-Umbach, in: 38th International Conference on Acoustics, Speech, and Signal Processing (ICASSP 2013), 2013, pp. 116–120.
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2012 | Conference Paper | LibreCat-ID: 22737
Model-driven Performance Engineering of Self-adaptive Systems: A Survey
M. Becker, M. Luckey, S. Becker, in: {Proceedings of the 8th International ACM SIGSOFT Conference on Quality of Software Architectures (QoSA)}, ACM, New York, NY, USA, 2012, pp. 117–122.
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2012 | Journal Article | LibreCat-ID: 5716
Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops.
H. Evanschitzky, F. v Wangenheim, N. Wünderlich, Journal of Retailing 88 (2012) 356–366.
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2012 | Journal Article | LibreCat-ID: 5718
Technology Mediation in Service Delivery: A New Typology and an Agenda for Managers and Academics.
J.H. Schumann, N. Wünderlich, F. Wangenheim, Technovation 32 (2012) 133–143.
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