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5 Publications
2026 | Conference Paper | LibreCat-ID: 61310
Schäfer, Jannika Marie, et al. “From Engineering to Shaping: A Multiple Case Study on Advancing Service Systems Engineering through Continuous Value Shaping.” Proceedings of the 59th Hawaii International Conference on System Sciences (HICSS 2026), Association for Information Systems (AIS), IEEE Computer Society Press, University of Hawaii (Manoa).
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2025 | Journal Article | LibreCat-ID: 59335
Böhmann, Tilo, et al. “Continuous Value Shaping: A Boundary Concept for Innovating Service Innovation Approaches.” Electronic Markets, vol. 35, no. 1, 27, Springer Science and Business Media LLC, 2025, doi:10.1007/s12525-025-00771-1.
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| DOI
2025 | Conference Paper | LibreCat-ID: 61309
Schäfer, Jannika Marie, et al. “Designing Digital Service Innovation Hubs: An Ecosystem Perspective on the Challenges and Requirements of SMEs and the Public Sector.” Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI 2025), Association for Information Systems (AIS), 2025.
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2019 | Conference Paper | LibreCat-ID: 9708
Wolf, Verena. “Ambidexterity in Service Innovation Research: A Systematic Literature Review.” Proceedings of the 14th International Conference on Wirtschaftsinformatik, 2019.
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2015 | Journal Article | LibreCat-ID: 5703
Gustafsson, Anders, et al. “Conducting Service Research That Matters.” Journal of Services Marketing, vol. 29, no. 6/7, Emerald Group Publishing Limited, 2015, pp. 425–29.
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