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4 Publications
2024 | Conference Paper | LibreCat-ID: 48632
Koldewey C, Fichtler T, Scholtysik M, et al. Exploring Capabilities for the Smart Service Transformation in Manufacturing: Insights from Theory and Practice. In: ; 2024.
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2024 | Journal Article | LibreCat-ID: 50649
zur Heiden P, Priefer J, Beverungen D. Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System. IEEE Transactions on Engineering Management. 2024;71:3641-3655. doi:10.1109/tem.2024.3352819
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| DOI
2017 | Journal Article | LibreCat-ID: 4947
Wangenheim F v, Wünderlich N, Schumann JH. Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts. Journal of Business Research. 2017;(79):181--188.
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2015 | Journal Article | LibreCat-ID: 5701
Wünderlich N, Heinonen K, Ostrom AL, et al. Futurizing” Smart Service: Implications for Service Researchers and Managers. Journal of Services Marketing. 2015;29(6/7):442-447.
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