Please note that LibreCat no longer supports Internet Explorer versions 8 or 9 (or earlier).
We recommend upgrading to the latest Internet Explorer, Google Chrome, or Firefox.
4 Publications
2024 | Conference Paper | LibreCat-ID: 48632
Koldewey, Christian, Timm Fichtler, Michel Scholtysik, Jan Biehler, Nick Schreiner, Franziska Sommer, Maximilian Schacht, et al. “Exploring Capabilities for the Smart Service Transformation in Manufacturing: Insights from Theory and Practice,” 2024.
LibreCat
2024 | Journal Article | LibreCat-ID: 50649
Heiden, Philipp zur, Jennifer Priefer, and Daniel Beverungen. “Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System.” IEEE Transactions on Engineering Management 71 (2024): 3641–55. https://doi.org/10.1109/tem.2024.3352819.
LibreCat
| Files available
| DOI
2017 | Journal Article | LibreCat-ID: 4947
Wangenheim, Florian v, Nancy Wünderlich, and Jan H Schumann. “Renew or Cancel? Drivers of Customer Renewal Decisions for IT-Based Service Contracts.” Journal of Business Research, no. 79 (2017): 181--188.
LibreCat
2015 | Journal Article | LibreCat-ID: 5701
Wünderlich, Nancy, Kristina Heinonen, Amy L Ostrom, Lia Patricio, Rui Sousa, Chris Voss, and Jos Lemmink. “Futurizing” Smart Service: Implications for Service Researchers and Managers.” Journal of Services Marketing 29, no. 6/7 (2015): 442–47.
LibreCat