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10 Publications
2023 | Journal Article | LibreCat-ID: 36877
Kapidzic, Sanja, et al. “Crisis Communication on Twitter: Differences Between User Types in Top Tweets About the 2015 ‘Refugee Crisis’ in Germany.” International Journal of Communication, vol. 17, no. 0, 2023.
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2023 | Conference Paper | LibreCat-ID: 45270 | 
Halimeh, Haya, et al. “Early Depression Detection with Transformer Models: Analyzing the Relationship between Linguistic and Psychology-Based Features.” Hawaii International Conference on System Sciences, 2023.
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2022 | Conference Paper | LibreCat-ID: 34317
Arslan, Kader, and Matthias Trier. “Towards a Process Model for Social Media Marketing.” Proceedings of the 33rd Australasian Conference on Information Systems (ACIS 2022), 2022.
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2021 | Misc | LibreCat-ID: 37545
Vochatzer, Stefanie, et al. Fortbildung to go: Twitter als Ratgeber für Lehrkräfte. 2021.
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2021 | Conference Paper | LibreCat-ID: 30192
Arslan, Kader, and Matthias Trier. “Towards a Differentiation Perspective on Social Media Platforms’ Affordances and Use Cultures – An Organizing Literature Review.” Proceedings of the 32nd Australasian Conference on Information Systems (ACIS 2021), 2021.
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2021 | Conference Paper | LibreCat-ID: 30190
Arslan, Kader. “A Review on Social Media Channel Choice Determinants in Organizations.” Proceedings of the 29th European Conference on Information Systems (ECIS 2021), 2021.
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2014 | Conference Paper | LibreCat-ID: 13317
Wagner, David, et al. “Towards a Conceptualization of Online Community Health.” Proceedings of the 35th International Conference on Information Systems. ICIS 2014, edited by Elena Karahanna et al., Association for Information Systems. AIS Electronic Library (AISeL), 2014.
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2011 | Conference Paper | LibreCat-ID: 1120
Schuster, Jörg, et al. “SCM - A Simple, Modular and Flexible Customer Interaction Management System.” International Conference on Information Society (i-Society 2011), IEEE, 2011, pp. 153–58.
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2011 | Conference Paper | LibreCat-ID: 1122 |
Geierhos, Michaela, et al. “Processing Multilingual Customer Contacts via Social Media.” Multilingual Resources, Multilingual Applications: Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, edited by Hanna Hedeland et al., vol. 96, University of Hamburg, 2011, pp. 219–22.
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2011 | Journal Article | LibreCat-ID: 1125
Geierhos, Michaela. “Customer Interaction 2.0: Adopting Social Media as Customer Service Channel.” Journal of Advances in Information Technology, vol. 2, no. 4, Engineering and Technology Publishing (ETPub), 2011, pp. 222–33, doi:10.4304/jait.2.4.222-233.
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