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10 Publications


2023 | Journal Article | LibreCat-ID: 36877
S. Kapidzic, F. Frey, C. Neuberger, S. Stieglitz, and M. Mirbabaie, “Crisis Communication on Twitter: Differences Between User Types in Top Tweets About the 2015 ‘Refugee Crisis’ in Germany,” International Journal of Communication, vol. 17, no. 0, 2023.
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2023 | Conference Paper | LibreCat-ID: 45270 | OA
H. Halimeh, M. Caron, and O. Müller, “Early Depression Detection with Transformer Models: Analyzing the Relationship between Linguistic and Psychology-Based Features,” presented at the Hawaii International Conference on System Sciences, 2023.
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2022 | Conference Paper | LibreCat-ID: 34317
K. Arslan and M. Trier, “Towards a Process Model for Social Media Marketing,” presented at the ACIS 2022, Melbourne, Australia, 2022.
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2021 | Misc | LibreCat-ID: 37545
S. Vochatzer, Sarah Schröder, and C. Fischer, Fortbildung to go: Twitter als Ratgeber für Lehrkräfte. 2021.
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2021 | Conference Paper | LibreCat-ID: 30192
K. Arslan and M. Trier, “Towards a Differentiation Perspective on Social Media Platforms’ Affordances and Use Cultures – An organizing Literature Review,” presented at the ACIS 2021, Sydney, Australia, 2021.
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2021 | Conference Paper | LibreCat-ID: 30190
K. Arslan, “A Review on Social Media Channel Choice Determinants in Organizations,” presented at the ECIS 2021, Marrakesh, Marocco, 2021.
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2014 | Conference Paper | LibreCat-ID: 13317
D. Wagner, A. Richter, M. Trier, and H.-T. Wagner, “Towards a Conceptualization of Online Community Health,” in Proceedings of the 35th International Conference on Information Systems. ICIS 2014, 2014.
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2011 | Conference Paper | LibreCat-ID: 1120
J. Schuster, Y. S. Lee, D. Kobothanassi, M. Bargel, and M. Geierhos, “SCM - A Simple, Modular and Flexible Customer Interaction Management System,” in International Conference on Information Society (i-Society 2011), London, UK, 2011, pp. 153–158.
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2011 | Conference Paper | LibreCat-ID: 1122 | OA
M. Geierhos, Y. S. Lee, and M. Bargel, “Processing Multilingual Customer Contacts via Social Media,” in Multilingual Resources, Multilingual Applications: Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, Hamburg, Germany, 2011, vol. 96, pp. 219–222.
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2011 | Journal Article | LibreCat-ID: 1125
M. Geierhos, “Customer Interaction 2.0: Adopting Social Media as Customer Service Channel,” Journal of Advances in Information Technology, vol. 2, no. 4, pp. 222–233, 2011.
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