Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services

Steinhoff, L., Palmatier, R. W., Martin, K. D., Fox, G., Henderson, C. M., Saint Clair, J. K., Yan, S., Lee, J.-Y., Perko, T., & Harmeling, C. M. (2022). Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services. Journal of Service Management Research, 6(1), 2–27. https://doi.org/ 10.5771/2511-8676-2022-1-2

@article{Steinhoff_Palmatier_Martin_Fox_Henderson_Saint Clair_Yan_Lee_Perko_Harmeling_2022, title={Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services}, volume={6}, DOI={ 10.5771/2511-8676-2022-1-2}, number={1}, journal={Journal of Service Management Research}, author={Steinhoff, Lena and Palmatier, R. W. and Martin, K. D. and Fox, G. and Henderson, C. M. and Saint Clair, J. K. and Yan, S. and Lee, J.-Y. and Perko, T. and Harmeling, C. M.}, year={2022}, pages={2–27} }

Steinhoff, Lena, R. W. Palmatier, K. D. Martin, G. Fox, C. M. Henderson, J. K. Saint Clair, S. Yan, J.-Y. Lee, T. Perko, and C. M. Harmeling. “Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services.” Journal of Service Management Research 6, no. 1 (2022): 2–27. https://doi.org/ 10.5771/2511-8676-2022-1-2.

L. Steinhoff et al., “Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services,” Journal of Service Management Research, vol. 6, no. 1, pp. 2–27, 2022, doi: 10.5771/2511-8676-2022-1-2.

Steinhoff, Lena, et al. “Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services.” Journal of Service Management Research, vol. 6, no. 1, 2022, pp. 2–27, doi: 10.5771/2511-8676-2022-1-2.