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115 Publications
2012 | Book Chapter | LibreCat-ID: 1129
Customer Interaction Management goes Social: Getting Business Processes plugged in Social Networks
M. Geierhos, M. Ebrahim, in: A. Abraham, A.-E. Hassanien (Eds.), Computational Social Networks: Tools, Perspectives and Applications, Springer, London, UK, 2012, pp. 367–389.
LibreCat
| DOI
M. Geierhos, M. Ebrahim, in: A. Abraham, A.-E. Hassanien (Eds.), Computational Social Networks: Tools, Perspectives and Applications, Springer, London, UK, 2012, pp. 367–389.
2011 | Conference Paper | LibreCat-ID: 1119
A Social Media Customer Service
M. Geierhos, Y.S. Lee, J. Schuster, D. Kobothanassi, M. Bargel, in: P. De Bra, K. Grønbæk (Eds.), Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia, ACM, New York, NY, USA, 2011.
LibreCat
M. Geierhos, Y.S. Lee, J. Schuster, D. Kobothanassi, M. Bargel, in: P. De Bra, K. Grønbæk (Eds.), Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia, ACM, New York, NY, USA, 2011.
2011 | Conference Paper | LibreCat-ID: 1120
SCM - A Simple, Modular and Flexible Customer Interaction Management System
J. Schuster, Y.S. Lee, D. Kobothanassi, M. Bargel, M. Geierhos, in: International Conference on Information Society (i-Society 2011), IEEE, Piscataway, NJ, USA, 2011, pp. 153–158.
LibreCat
J. Schuster, Y.S. Lee, D. Kobothanassi, M. Bargel, M. Geierhos, in: International Conference on Information Society (i-Society 2011), IEEE, Piscataway, NJ, USA, 2011, pp. 153–158.
2011 | Book Chapter | LibreCat-ID: 1121
Buy, Sell, or Hold? Information Extraction from Stock Analyst Reports
Y.S. Lee, M. Geierhos, in: M. Beigl, H. Christiansen, T.R. Roth-Berghofer, A. Kofod-Petersen, K.R. Coventry, H.R. Schmidtke (Eds.), Modeling and Using Context: 7th International and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany, September 26-30, 2011, Proceedings, Springer, Berlin, Germany, 2011, pp. 173–184.
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| DOI
Y.S. Lee, M. Geierhos, in: M. Beigl, H. Christiansen, T.R. Roth-Berghofer, A. Kofod-Petersen, K.R. Coventry, H.R. Schmidtke (Eds.), Modeling and Using Context: 7th International and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany, September 26-30, 2011, Proceedings, Springer, Berlin, Germany, 2011, pp. 173–184.
2011 | Conference Paper | LibreCat-ID: 1122 |
Processing Multilingual Customer Contacts via Social Media
M. Geierhos, Y.S. Lee, M. Bargel, in: H. Hedeland, T. Schmidt, K. Wörner (Eds.), Multilingual Resources, Multilingual Applications: Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, University of Hamburg, Hamburg, Germany, 2011, pp. 219–222.
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M. Geierhos, Y.S. Lee, M. Bargel, in: H. Hedeland, T. Schmidt, K. Wörner (Eds.), Multilingual Resources, Multilingual Applications: Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, University of Hamburg, Hamburg, Germany, 2011, pp. 219–222.
2011 | Conference Paper | LibreCat-ID: 1123 |
Towards Multilingual Biographical Event Extraction
M. Geierhos, J.-L. Bouraoui, P. Watrin, in: H. Hedeland, T. Schmidt, K. Wörner (Eds.), Multilingual Resources, Multilingual Applications. Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, University of Hamburg, Hamburg, Germany, 2011, pp. 45–50.
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M. Geierhos, J.-L. Bouraoui, P. Watrin, in: H. Hedeland, T. Schmidt, K. Wörner (Eds.), Multilingual Resources, Multilingual Applications. Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, University of Hamburg, Hamburg, Germany, 2011, pp. 45–50.
2011 | Journal Article | LibreCat-ID: 1125
Customer Interaction 2.0: Adopting Social Media as Customer Service Channel
M. Geierhos, Journal of Advances in Information Technology 2 (2011) 222–233.
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| DOI
M. Geierhos, Journal of Advances in Information Technology 2 (2011) 222–233.
2011 | Conference Paper | LibreCat-ID: 26369
Buy, Sell, or Hold? Information Extraction from Stock Analyst Reports
Y.S. Lee, M. Geierhos, 6967 (2011) 173–184.
LibreCat
Y.S. Lee, M. Geierhos, 6967 (2011) 173–184.
2011 | Conference Paper | LibreCat-ID: 26376
SCM - A Simple, Modular and Flexible Customer Interaction Management System
J. Schuster, Y.S. Lee, D. Kobothanassi, M. Bargel, M. Geierhos, in: Proceedings of the International Conference on Information Society (i-Society 2011), IEEE, London, UK, 2011, pp. 153–158.
LibreCat
J. Schuster, Y.S. Lee, D. Kobothanassi, M. Bargel, M. Geierhos, in: Proceedings of the International Conference on Information Society (i-Society 2011), IEEE, London, UK, 2011, pp. 153–158.
2011 | Conference Paper | LibreCat-ID: 26377
A Social Media Customer Service
M. Geierhos, Y.S. Lee, J. Schuster, D. Kobothanass, M. Bargel, in: ACM, Eindhoven, The Netherlands, 2011.
LibreCat
M. Geierhos, Y.S. Lee, J. Schuster, D. Kobothanass, M. Bargel, in: ACM, Eindhoven, The Netherlands, 2011.
2011 | Journal Article | LibreCat-ID: 26363
Customer Interaction 2.0: Adopting Social Media as Customer Service Channel
M. Geierhos, Journal of Advances in Information Technology (JAIT) 2 (2011) 222–233.
LibreCat
M. Geierhos, Journal of Advances in Information Technology (JAIT) 2 (2011) 222–233.
2011 | Conference Paper | LibreCat-ID: 26366
Towards a Local Grammar-based Persondata Generator for Wikipedia Biographies
M. Geierhos, in: Proceedings of the 30th International Conference on Lexis and Grammar 2011, Nikosia, Zypern, 2011, pp. 123–130.
LibreCat
M. Geierhos, in: Proceedings of the 30th International Conference on Lexis and Grammar 2011, Nikosia, Zypern, 2011, pp. 123–130.
2011 | Journal Article | LibreCat-ID: 26368
Towards Multilingual Biographical Event Extraction
M. Geierhos, J.-L. Bouraoui, Patrick Watrin, Arbeiten Zur Mehrsprachigkeit / Folge B 96 (2011) 45–50.
LibreCat
M. Geierhos, J.-L. Bouraoui, Patrick Watrin, Arbeiten Zur Mehrsprachigkeit / Folge B 96 (2011) 45–50.
2011 | Journal Article | LibreCat-ID: 26367
Processing Multilingual Customer Contacts via Social Media
M. Geierhos, Y.S. Lee, M. Bargel, Arbeiten Zur Mehrsprachigkeit / Folge B 96 (2011) 219–222.
LibreCat
M. Geierhos, Y.S. Lee, M. Bargel, Arbeiten Zur Mehrsprachigkeit / Folge B 96 (2011) 219–222.
2010 | Book Chapter | LibreCat-ID: 1117
BiographIE - Biographical Information Extraction from Business News
M. Geierhos, O. Blanc, in: M. De Gioia (Ed.), Actes Du 27e Colloque International Sur Le Lexique et La Grammaire (L’Aquila, 10-13 Septembre 2008), 1st ed., Aracne, Rome, 2010, pp. 95–110.
LibreCat
M. Geierhos, O. Blanc, in: M. De Gioia (Ed.), Actes Du 27e Colloque International Sur Le Lexique et La Grammaire (L’Aquila, 10-13 Septembre 2008), 1st ed., Aracne, Rome, 2010, pp. 95–110.
2010 | Book | LibreCat-ID: 1118
BiographIE - Klassifikation und Extraktion karrierespezifischer Informationen
M. Geierhos, BiographIE - Klassifikation und Extraktion karrierespezifischer Informationen, 1st ed., Lincom, München, 2010.
LibreCat
M. Geierhos, BiographIE - Klassifikation und Extraktion karrierespezifischer Informationen, 1st ed., Lincom, München, 2010.
2009 | Conference Paper | LibreCat-ID: 1114
Business Specific Online Information Extraction from German Websites
Y.S. Lee, M. Geierhos, in: R. Aly, C. Hauff, D. Hiemstra, T.W.C. Huibers, F.M.G. de Jong (Eds.), Proceedings of the 9th Dutch-Belgian Information Retrieval Workshop, Centre for Telematics and Information Technology (CTIT), University of Twente, Enschede, The Netherlands, 2009, pp. 79–86.
LibreCat
Y.S. Lee, M. Geierhos, in: R. Aly, C. Hauff, D. Hiemstra, T.W.C. Huibers, F.M.G. de Jong (Eds.), Proceedings of the 9th Dutch-Belgian Information Retrieval Workshop, Centre for Telematics and Information Technology (CTIT), University of Twente, Enschede, The Netherlands, 2009, pp. 79–86.
2009 | Conference Paper | LibreCat-ID: 1115
Key Expression driven Record Mining for Event Calendar Search
Y.S. Lee, M. Geierhos, in: KDML’09 Tagungsband. Workshop-Woche: Lernen - Wissen - Adaptivität. LWA 2009. 21.-23.09.2009, Darmstadt, Germany, 2009, pp. 68–71.
LibreCat
Y.S. Lee, M. Geierhos, in: KDML’09 Tagungsband. Workshop-Woche: Lernen - Wissen - Adaptivität. LWA 2009. 21.-23.09.2009, Darmstadt, Germany, 2009, pp. 68–71.
2009 | Book Chapter | LibreCat-ID: 1116
Business Specific Online Information Extraction from German Websites
Y.S. Lee, M. Geierhos, in: A. Gelbukh (Ed.), Computational Linguistics and Intelligent Text Processing: 5th International Conference, CICLing 2004, Seoul, Korea, February 15-21, 2004, Proceedings, Springer, Berlin, Germany, 2009, pp. 369–381.
LibreCat
| DOI
Y.S. Lee, M. Geierhos, in: A. Gelbukh (Ed.), Computational Linguistics and Intelligent Text Processing: 5th International Conference, CICLing 2004, Seoul, Korea, February 15-21, 2004, Proceedings, Springer, Berlin, Germany, 2009, pp. 369–381.
2008 | Conference Paper | LibreCat-ID: 1108
iBeCOOL - Extraction d'informations biographiques dans les textes financiers
M. Geierhos, O. Blanc, S. Bsiri, in: Proceedings of the Lexis and Grammar Conference 2008, 2008, pp. 241–248.
LibreCat
M. Geierhos, O. Blanc, S. Bsiri, in: Proceedings of the Lexis and Grammar Conference 2008, 2008, pp. 241–248.