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115 Publications


2012 | Book Chapter | LibreCat-ID: 1129
M. Geierhos and M. Ebrahim, “Customer Interaction Management goes Social: Getting Business Processes plugged in Social Networks,” in Computational Social Networks: Tools, Perspectives and Applications, A. Abraham and A.-E. Hassanien, Eds. London, UK: Springer, 2012, pp. 367–389.
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2011 | Conference Paper | LibreCat-ID: 1119
M. Geierhos, Y. S. Lee, J. Schuster, D. Kobothanassi, and M. Bargel, “A Social Media Customer Service,” in Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia, Eindhoven, The Netherlands, 2011.
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2011 | Conference Paper | LibreCat-ID: 1120
J. Schuster, Y. S. Lee, D. Kobothanassi, M. Bargel, and M. Geierhos, “SCM - A Simple, Modular and Flexible Customer Interaction Management System,” in International Conference on Information Society (i-Society 2011), London, UK, 2011, pp. 153–158.
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2011 | Book Chapter | LibreCat-ID: 1121
Y. S. Lee and M. Geierhos, “Buy, Sell, or Hold? Information Extraction from Stock Analyst Reports,” in Modeling and Using Context: 7th International and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany, September 26-30, 2011, Proceedings, vol. 6967, M. Beigl, H. Christiansen, T. R. Roth-Berghofer, A. Kofod-Petersen, K. R. Coventry, and H. R. Schmidtke, Eds. Berlin, Germany: Springer, 2011, pp. 173–184.
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2011 | Conference Paper | LibreCat-ID: 1122 | OA
M. Geierhos, Y. S. Lee, and M. Bargel, “Processing Multilingual Customer Contacts via Social Media,” in Multilingual Resources, Multilingual Applications: Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, Hamburg, Germany, 2011, vol. 96, pp. 219–222.
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2011 | Conference Paper | LibreCat-ID: 1123 | OA
M. Geierhos, J.-L. Bouraoui, and P. Watrin, “Towards Multilingual Biographical Event Extraction,” in Multilingual Resources, Multilingual Applications. Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, Hamburg, Germany, 2011, vol. 96, pp. 45–50.
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2011 | Journal Article | LibreCat-ID: 1125
M. Geierhos, “Customer Interaction 2.0: Adopting Social Media as Customer Service Channel,” Journal of Advances in Information Technology, vol. 2, no. 4, pp. 222–233, 2011.
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2011 | Conference Paper | LibreCat-ID: 26369
Y. S. Lee and M. Geierhos, “ Buy, Sell, or Hold? Information Extraction from Stock Analyst Reports,” vol. 6967. Springer, Karlsruhe, Germany, pp. 173–184, 2011.
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2011 | Conference Paper | LibreCat-ID: 26376
J. Schuster, Y. S. Lee, D. Kobothanassi, M. Bargel, and M. Geierhos, “SCM - A Simple, Modular and Flexible Customer Interaction Management System,” in Proceedings of the International Conference on Information Society (i-Society 2011), 2011, pp. 153–158.
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2011 | Conference Paper | LibreCat-ID: 26377
M. Geierhos, Y. S. Lee, J. Schuster, D. Kobothanass, and M. Bargel, “A Social Media Customer Service,” presented at the 22nd ACM Conference on Hypertext and Hypermedia. Poster Session, 2011.
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2011 | Journal Article | LibreCat-ID: 26363
M. Geierhos, “Customer Interaction 2.0: Adopting Social Media as Customer Service Channel,” Journal of Advances in Information Technology (JAIT), vol. 2, no. 4, pp. 222–233, 2011.
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2011 | Conference Paper | LibreCat-ID: 26366
M. Geierhos, “Towards a Local Grammar-based Persondata Generator for Wikipedia Biographies,” in Proceedings of the 30th International Conference on Lexis and Grammar 2011, 2011, pp. 123–130.
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2011 | Journal Article | LibreCat-ID: 26368
M. Geierhos, J.-L. Bouraoui, and Patrick Watrin, “Towards Multilingual Biographical Event Extraction,” Arbeiten zur Mehrsprachigkeit / Folge B, vol. 96, pp. 45–50, 2011.
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2011 | Journal Article | LibreCat-ID: 26367
M. Geierhos, Y. S. Lee, and M. Bargel, “Processing Multilingual Customer Contacts via Social Media,” Arbeiten zur Mehrsprachigkeit / Folge B, vol. 96, pp. 219–222, 2011.
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2010 | Book Chapter | LibreCat-ID: 1117
M. Geierhos and O. Blanc, “BiographIE - Biographical Information Extraction from Business News,” in Actes du 27e Colloque international sur le lexique et la grammaire (L’Aquila, 10-13 septembre 2008), 1st ed., vol. 2, M. De Gioia, Ed. Rome: Aracne, 2010, pp. 95–110.
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2010 | Book | LibreCat-ID: 1118
M. Geierhos, BiographIE - Klassifikation und Extraktion karrierespezifischer Informationen, 1st ed., vol. 5. München: Lincom, 2010.
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2009 | Conference Paper | LibreCat-ID: 1114
Y. S. Lee and M. Geierhos, “Business Specific Online Information Extraction from German Websites,” in Proceedings of the 9th Dutch-Belgian Information Retrieval Workshop, Enschede, The Netherlands, 2009, pp. 79–86.
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2009 | Conference Paper | LibreCat-ID: 1115
Y. S. Lee and M. Geierhos, “Key Expression driven Record Mining for Event Calendar Search,” in KDML’09 Tagungsband. Workshop-Woche: Lernen - Wissen - Adaptivität. LWA 2009. 21.-23.09.2009, Darmstadt, Germany, 2009, pp. 68–71.
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2009 | Book Chapter | LibreCat-ID: 1116
Y. S. Lee and M. Geierhos, “Business Specific Online Information Extraction from German Websites,” in Computational Linguistics and Intelligent Text Processing: 5th International Conference, CICLing 2004, Seoul, Korea, February 15-21, 2004, Proceedings, vol. 5449, A. Gelbukh, Ed. Berlin, Germany: Springer, 2009, pp. 369–381.
LibreCat | DOI
 

2008 | Conference Paper | LibreCat-ID: 1108
M. Geierhos, O. Blanc, and S. Bsiri, “iBeCOOL - Extraction d’informations biographiques dans les textes financiers,” in Proceedings of the Lexis and Grammar Conference 2008, L’Aquila, Italy, 2008, pp. 241–248.
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