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260 Publications
2002 | Conference Paper | LibreCat-ID: 6008
Trust and Switching Costs in the Financial Services Industry
D. Kundisch, W. Steck, in: N. Mastoriakis, V. Mladenov (Eds.), Recent Advances in Computers, Computing and Communications, Athen, Greece, 2002, pp. 92–97.
LibreCat
D. Kundisch, W. Steck, in: N. Mastoriakis, V. Mladenov (Eds.), Recent Advances in Computers, Computing and Communications, Athen, Greece, 2002, pp. 92–97.
2002 | Conference Abstract | LibreCat-ID: 6009
Building Trust - The Most Important CRM Strategy?
D. Kundisch, in: 3rd World Congress on the Management of Electronic Commerce, 2002.
LibreCat
D. Kundisch, in: 3rd World Congress on the Management of Electronic Commerce, 2002.
2001 | Journal Article | LibreCat-ID: 5848
Vergleichsmöglichkeiten für Finanzdienstleistungsangebote im WWW
D. Kundisch, J. Dzienziol, M. Eberhardt, M. Pinnow, WIRTSCHAFTSINFORMATIK 43 (2001) 305–315.
LibreCat
D. Kundisch, J. Dzienziol, M. Eberhardt, M. Pinnow, WIRTSCHAFTSINFORMATIK 43 (2001) 305–315.
2001 | Journal Article | LibreCat-ID: 5849
Enabling eCCRM: Multi-Channel Model and Management for Financial eServices
D. Kundisch, P. Wolfersberger, E. Klöpfer, The International Journal on Media Management 3 (2001) 91–104.
LibreCat
D. Kundisch, P. Wolfersberger, E. Klöpfer, The International Journal on Media Management 3 (2001) 91–104.
2001 | Conference Paper | LibreCat-ID: 6010
Enabling eCCRM: Content Model and Management for Financial eServices
D. Kundisch, P. Wolfersberger, D. Calaminus, E. Klöpfer, in: R.H. Sprague (Ed.), Proceedings of the 34th Hawaii International Conference on System Sciences (HICSS), Los Alamitos, Hawaii, USA, 2001.
LibreCat
D. Kundisch, P. Wolfersberger, D. Calaminus, E. Klöpfer, in: R.H. Sprague (Ed.), Proceedings of the 34th Hawaii International Conference on System Sciences (HICSS), Los Alamitos, Hawaii, USA, 2001.