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727 Publications
2021 | Journal Article | LibreCat-ID: 45723
Steinhoff L, Zondag MM. Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages. Journal of Business Research. 2021;129:70-82. doi:10.1016/j.jbusres.2021.02.016
LibreCat
| DOI
2021 | Conference Paper | LibreCat-ID: 45741
Alberternst B, Steinhoff L, Eggert A, Giesler M. Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together. In: 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg. ; 2021.
LibreCat
2021 | Conference Paper | LibreCat-ID: 45740
Alberternst B, Eggert A, Steinhoff L, Giesler M. Understanding and Measuring Consumer Solidarity as a Collective Bond. In: Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid. ; 2021.
LibreCat
2021 | Journal Article | LibreCat-ID: 17860
Beverungen D, Kundisch D, Wünderlich N. Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers. Journal of Service Management. 2021;32(4):507-532. doi:10.1108/JOSM-03-2020-0066
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 21289
Kaimann D, Tanneberg I, Cox J. “I will survive”: Online streaming and the chart survival of music tracks. Managerial and Decision Economics. 2021;42(1):3-20. doi:10.1002/mde.3226
LibreCat
| DOI
2021 | Conference Paper | LibreCat-ID: 46670
Harrmann L, Böhm E, Eggert A. Exploring the paths towards service growth in manufacturing companies. In: 2021 AMA Winter Academic Conference. ; 2021.
LibreCat
2021 | Journal Article | LibreCat-ID: 41338
Salonen A, Terho H, Böhm E, Virtanen A, Rajala R. Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions. Journal of the Academy of Marketing Science. 2021;49(1):139-163. doi:10.1007/s11747-020-00729-z
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 41337
Garnefeld I, Krah T, Böhm E, Gremler DD. Online reviews generated through product testing: can more favorable reviews be enticed with free products? Journal of the Academy of Marketing Science. 2021;49(4):703-722. doi:10.1007/s11747-021-00770-6
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 46635
Schaefers T, Ruffer S, Böhm E. Outcome-based contracting from the customers’ perspective: A means-end chain analytical exploration. Industrial Marketing Management. 2021;93:466-481. doi:10.1016/j.indmarman.2020.06.002
LibreCat
| DOI
2020 | Conference Paper | LibreCat-ID: 24373
Krebs B. Antecedents and Performance Consequences of High-Potential Scheme Use. In: Academy of Management Proceedings. Vol 1. ; 2020.
LibreCat
2020 | Journal Article | LibreCat-ID: 21126
Pekkarinen S, Hennala L, Tuisku O, et al. Care robots in society: Knowledge and orientation needs. Gerontechnology. 2020. doi:10.4017/gt.2020.19.s.69664
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 21127
Johansson-Pajala R-M, Thommes K, Hoppe JA, et al. The need for care robot orientation in elder care services. Gerontechnology. 2020. doi:10.4017/gt.2020.19.s.69574
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 21287
Kaimann D. Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets. Sustainability. 2020;12(15). doi:10.3390/su12156185
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 17361
Johansson-Pajala R-M, Thommes K, Hoppe JA, et al. Care Robot Orientation: What, Who and How? Potential Users` Perceptions. International Journal of Social Robotics. 2020:1-15. doi:10.1007/s12369-020-00619-y
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 17366
Hoppe JA, Johansson-Pajala R-M, Gustafsson C, et al. Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen? Industrie 40 Management. 2.
LibreCat
2020 | Book Chapter | LibreCat-ID: 17367 | 
Hoppe JA, Johansson-Pajala R-M, Gustafsson C, et al. Assistive robots in care: Expectations and perceptions of older people. In: Haltaufderheide J, Hovemann J, Vollmann J, eds. Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in Elderly Care . Berlin / Boston: De Gruyter; 2020:139-156. doi:10.1515/9783110677485-009
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| DOI
| Download (ext.)
2020 | Journal Article | LibreCat-ID: 20882
Hoffmann C, Thommes K. Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment. Journal of Economic Behavior & Organization. 2020:49-65. doi:10.1016/j.jebo.2020.09.034
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 20883
Grund C, Harbring C, Thommes K, Tilkes KR. Decisions on Extending Group Membership—Evidence from a Public Good Experiment. Games. 2020. doi:10.3390/g11040061
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 4627
Kaimann D. Ancillary market signaling: A two-stage model of economic reputation on ancillary market success. Applied Economics Letters. 2020;27(16):1366-1370. doi:10.1080/13504851.2019.1683136
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| Files available
| DOI
2020 | Conference Paper | LibreCat-ID: 16116
Purrmann M, Wünderlich N. How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust. In: Proceedings of the 2020 AMA Winter Academic Conference. ; 2020.
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