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3622 Publications


2016 | Conference Paper | LibreCat-ID: 46684
Shedding light on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective
E. Böhm, C. Backhaus, A. Eggert, T. Pitsis, in: 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.
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2016 | Conference Paper | LibreCat-ID: 46683
Understanding service awards: Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award)
C. Cramer, E. Böhm, A. Eggert, in: 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.
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2016 | Conference Paper | LibreCat-ID: 46681
Business Service Outsourcing in Manufacturing Firms: An Event Study
A. Eggert, E. Böhm, C. Cramer, in: International Colloquium on Relationship Marketing (ICRM), Toulouse (Nominiert Für Best Paper Award), 2016.
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2016 | Conference Paper | LibreCat-ID: 46682
The service award paradox
C. Cramer, E. Böhm, A. Eggert, in: 45rd EMAC Annual Conference, Oslo, 2016.
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2016 | Journal Article | LibreCat-ID: 46663
Understanding outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective
E. Böhm, C. Backhaus, A. Eggert, T. Cummins, Journal of Strategic Contracting and Negotiation,  (Ausgezeichnet Mit Best Paper Award) 3 (2016) 128–149.
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2016 | Book Chapter | LibreCat-ID: 46664
Retourenmanagement zur Steigerung des Kundenwerts
I. Garnefeld, E. Böhm, L. Feider, in: B. Günther, S. Helm, A. Eggert (Eds.), Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen, 2nd ed., 2016.
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2016 | Journal Article | LibreCat-ID: 46640
Service transition: A viable option for manufacturing companies with deteriorating financial performance?
E. Böhm, A. Eggert, C. Thiesbrummel, Industrial Marketing Management 60 (2016) 101–111.
LibreCat | DOI
 

2016 | Journal Article | LibreCat-ID: 49101
Auf der Suche nach dem Sinn: Corporate Social Responsibility
E. Schmitz, R. Kabst, PERSONALquartely 4 (2016).
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2016 | Book | LibreCat-ID: 4639
Kommunales Bildungsmanagement - Kernkomponenten und Gelingensbedingungen
D. Euler, P.F.E. Sloane, S. Fäckeler, T.J. Jenert, S. Losch, C. Meier, K. Meier, E. Rüschen, H. Schröder, Kommunales Bildungsmanagement - Kernkomponenten Und Gelingensbedingungen, EUSL, Detmold, 2016.
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2016 | Journal Article | LibreCat-ID: 47912
Tackling Complexity in Business and Society Research: The Methodological and Thematic Potential of Factorial Surveys
J. Oll, R. Hahn, D. Reimsbach, P. Kotzian, Business & Society 57 (2016) 26–59.
LibreCat | DOI
 

2016 | Journal Article | LibreCat-ID: 4929
Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK
U. Backes-Gellner, M. Kluike, K. Pull, M. Schneider, S. Teuber, Journal of Business Economics (2016) 751--772.
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2016 | Journal Article | LibreCat-ID: 49476
Towards an importance-performance analysis of factors affecting e-business diffusion in the wood industry
S. Trang, S. Zander, B. de Visser, L.M. Kolbe, Journal of Cleaner Production 110 (2016) 121–131.
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2016 | Journal Article | LibreCat-ID: 49477
Drivers of network governance: a multitheoretic perspective with insights from case studies in the German wood industry
S. Zander, S. Trang, L.M. Kolbe, Journal of Cleaner Production 110 (2016) 109–120.
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2016 | Journal Article | LibreCat-ID: 45732
Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects
L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 44 (2016) 88–107.
LibreCat | DOI
 

2016 | Conference Paper | LibreCat-ID: 45747
The Power of Gift Purchases in Strengthening Customer-Company Relationships
C. Witte, L. Steinhoff, A. Eggert, in: Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo, 2016.
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2016 | Working Paper | LibreCat-ID: 45754
Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series
L. Steinhoff, E. Fang, R.W. Palmatier, K. Wang, Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series, 2016.
LibreCat | Files available
 

2016 | Journal Article | LibreCat-ID: 50998
Entwicklung, Implementierung und Evaluation eines Tagungsportfolios
H. Jahnke, V. Kehl, K. Kiepe, Seminar 22(1) (2016) 82–96.
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2016 | Book Chapter | LibreCat-ID: 47954
Insights in the OER Rating – Database – Structures, Advantages and Challenges
M. Beutner, C. Duse, R. Pechuel, J.N. Schneider, in: M. Beutner (Ed.), OER – Quality Standards, Implementation, Sharing and Use. Results and Discussions on the Basis of the EU-StORe Project, Köln, 2016, pp. 43–50.
LibreCat | Files available
 

2016 | Book Chapter | LibreCat-ID: 47945
Use and Implementation of OERs in Germany
M. Beutner, J.N. Schneider, in: M. Beutner (Ed.), OER – Quality Standards, Implementation, Sharing and Use. Results and Discussions on the Basis of the EU-StORe Project, Köln, 2016, pp. 53–61.
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