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107 Publications


2013 | Book Chapter | LibreCat-ID: 5031
Becker, J., Bernhold, T., Beverungen, D., Kaling, N., Knackstedt, R., Vanessa, L., & Peter Rauer, H. (2013). Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management. In O. Thomas & M. Nüttgens (Eds.), Dienstleistungsmodellierung 2012: Product-Service Systems und Produktivität (pp. 208--226). Wiesbaden. https://doi.org/10.1007/978-3-658-00863-5
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2013 | Journal Article | LibreCat-ID: 3496
Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2013). Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach. Scandinavian Journal of Information Systems, (1), 37--68.
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2013 | Conference Paper | LibreCat-ID: 3442
Dillon, S., Deakins, E., Beverungen, D., Kohlborn, T., Hofmann, S., & Räckers, M. (2013). Local e-Government Transformation --- An International Comparison. In WEBIST (pp. 361--367). Aachen, Germany.
LibreCat
 

2013 | Conference Paper | LibreCat-ID: 3447
Malsbender, A., Voigt, M., Beverungen, D., & Rosemann, M. (2013). Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda. In Proceedings of the Pacific Asia Conference on Information Systems (PACIS) (pp. 1--12). Jeju Island, Korea.
LibreCat
 

2013 | Journal Article | LibreCat-ID: 3497
Beverungen, D., Eggert, M., Voigt, M., & Rosemann, M. (2013). Augmenting Analytical CRM Strategies with Social BI. International Journal of Business Intelligence Research (IJBIR), (3), 32--49. https://doi.org/10.4018/ijbir.2013070103
LibreCat | DOI
 

2013 | Conference Paper | LibreCat-ID: 3443
Hofmann, S., Räckers, M., Beverungen, D., & Becker, J. (2013). Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks. In Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46). Maui, Hawaii.
LibreCat
 

2013 | Conference Paper | LibreCat-ID: 3448
Plattfaut, R., Kohlborn, T., Hofmann, S., Beverungen, D., Niehaves, B., Räckers, M., & Becker, J. (2013). Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia. In Proceedings of the 46th Hawaii International Conference on System Sciences (pp. 1983--1991). Maui, Hawaii, USA. https://doi.org/10.1109/HICSS.2013.585
LibreCat | DOI
 

2013 | Journal Article | LibreCat-ID: 3498
Hofmann, S., Beverungen, D., Räckers, M., & Becker, J. (2013). What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook. Government Information Quarterly, (4), 387--396. https://doi.org/10.1016/j.giq.2013.05.013
LibreCat | DOI
 

2013 | Conference Paper | LibreCat-ID: 3444
Malsbender, A., Beverungen, D., Voigt, M., & Becker, J. (2013). Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models. In Proceedings of the Americas Conference on Information Systems (AMCIS2013). Chicago, IL, USA.
LibreCat
 

2013 | Journal Article | LibreCat-ID: 3494
Becker, J., Beverungen, D., Breuker, D., Dietrich, H.-A., & Peter Rauer, H. (2013). Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector. International Journal of Services and Operations Management, (3), 407--425. https://doi.org/10.1504/IJSOM.2013.056796
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