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108 Publications

2013 | Conference Paper | LibreCat-ID: 3446
Malsbender A, Recker J, Kohlborn T, Beverungen D, Tanwer S. Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites. In: Proceedings of the 34th International Conference on Information Systems (ICIS). Milan, Italy; 2013.

2013 | Book Chapter | LibreCat-ID: 5031
Becker J, Bernhold T, Beverungen D, et al. Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management. In: Thomas O, Nüttgens M, eds. Dienstleistungsmodellierung 2012: Product-Service Systems Und Produktivität. Wiesbaden; 2013:208--226. doi:10.1007/978-3-658-00863-5
LibreCat | DOI

2013 | Journal Article | LibreCat-ID: 3496
Becker J, Beverungen D, Knackstedt R, Matzner M, Müller O, Pöppelbuß J. Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach. Scandinavian Journal of Information Systems. 2013;(1):37--68.
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2013 | Conference Paper | LibreCat-ID: 3442
Dillon S, Deakins E, Beverungen D, Kohlborn T, Hofmann S, Räckers M. Local e-Government Transformation --- An International Comparison. In: WEBIST. Aachen, Germany; 2013:361--367.

2013 | Conference Paper | LibreCat-ID: 3447
Malsbender A, Voigt M, Beverungen D, Rosemann M. Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda. In: Proceedings of the Pacific Asia Conference on Information Systems (PACIS). Jeju Island, Korea; 2013:1--12.

2013 | Journal Article | LibreCat-ID: 3497
Beverungen D, Eggert M, Voigt M, Rosemann M. Augmenting Analytical CRM Strategies with Social BI. International Journal of Business Intelligence Research (IJBIR). 2013;(3):32--49. doi:10.4018/ijbir.2013070103
LibreCat | DOI

2013 | Conference Paper | LibreCat-ID: 3443
Hofmann S, Räckers M, Beverungen D, Becker J. Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks. In: Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46). Maui, Hawaii; 2013.

2013 | Conference Paper | LibreCat-ID: 3448
Plattfaut R, Kohlborn T, Hofmann S, et al. Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia. In: Proceedings of the 46th Hawaii International Conference on System Sciences. Maui, Hawaii, USA; 2013:1983--1991. doi:10.1109/HICSS.2013.585
LibreCat | DOI

2013 | Journal Article | LibreCat-ID: 3498
Hofmann S, Beverungen D, Räckers M, Becker J. What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook. Government Information Quarterly. 2013;(4):387--396. doi:10.1016/j.giq.2013.05.013
LibreCat | DOI

2013 | Conference Paper | LibreCat-ID: 3444
Malsbender A, Beverungen D, Voigt M, Becker J. Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models. In: Proceedings of the Americas Conference on Information Systems (AMCIS2013). Chicago, IL, USA; 2013.

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