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121 Publications
2014 | Journal Article | LibreCat-ID: 3493
Beverungen, Daniel. “Über Das Zusammenwirken Der Gestaltung Und Emergenz von Geschäftsprozessen Als Organisationsroutinen.” WIRTSCHAFTSINFORMATIK, no. 4 (2014): 209--222. https://doi.org/10.1007/s11576-014-0425-3.
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2014 | Book Chapter | LibreCat-ID: 5029
Backhaus, Klaus, Jörg Becker, Daniel Beverungen, Dominic Breuker, Ole Bröker, Philipp Alexander Brüne, Hanns-Alexander Dietrich, et al. “Effizienzmessung Industrieller Dienstleistungen Mittels Data Envelopment Analysis (ServDEA).” In Produktivität von Dienstleistungen, edited by K Möller and W Schultze, 53--133, 2014. https://doi.org/10.1007/978-3-658-04086-4_2.
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2013 | Conference Paper | LibreCat-ID: 3440
Becker, Jörg, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, and Hans Peter Rauer. “Performance Benchmarking for Designing Interaction Routines --- Managing Trade-Offs in Service Co-Creation with the Data Envelopment Analysis.” In Proceedings of the European Research Conference on Information Systems (ECIS) 2013, Paper 185. Utrecht, Netherlands, 2013.
LibreCat
2013 | Conference Paper | LibreCat-ID: 3441
Beverungen, Daniel. “On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines.” In Proceedings of the 34th International Conference on Information Systems (ICIS). Milan, Italy, 2013.
LibreCat
2013 | Conference Paper | LibreCat-ID: 3442
Dillon, S, E Deakins, Daniel Beverungen, T Kohlborn, S Hofmann, and M Räckers. “Local E-Government Transformation --- An International Comparison.” In WEBIST, 361--367. Aachen, Germany, 2013.
LibreCat
2013 | Conference Paper | LibreCat-ID: 3443
Hofmann, Sara, Michael Räckers, Daniel Beverungen, and Jörg Becker. “Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks.” In Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46). Maui, Hawaii, 2013.
LibreCat
2013 | Conference Paper | LibreCat-ID: 3444
Malsbender, Andrea, Daniel Beverungen, Matthias Voigt, and Jörg Becker. “Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models.” In Proceedings of the Americas Conference on Information Systems (AMCIS2013). Chicago, IL, USA, 2013.
LibreCat
2013 | Conference Paper | LibreCat-ID: 3446
Malsbender, Andrea, Jan Recker, Thomas Kohlborn, Daniel Beverungen, and Satya Tanwer. “Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites.” In Proceedings of the 34th International Conference on Information Systems (ICIS). Milan, Italy, 2013.
LibreCat
2013 | Conference Paper | LibreCat-ID: 3447
Malsbender, Andrea, Matthias Voigt, Daniel Beverungen, and Michael Rosemann. “Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda.” In Proceedings of the Pacific Asia Conference on Information Systems (PACIS), 1--12. Jeju Island, Korea, 2013.
LibreCat
2013 | Conference Paper | LibreCat-ID: 3448
Plattfaut, Ralf, Thomas Kohlborn, Sara Hofmann, Daniel Beverungen, Björn Niehaves, Michael Räckers, and Jörg Becker. “Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia.” In Proceedings of the 46th Hawaii International Conference on System Sciences, 1983--1991. Maui, Hawaii, USA, 2013. https://doi.org/10.1109/HICSS.2013.585.
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2013 | Journal Article | LibreCat-ID: 3494
Becker, Jörg, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, and Hans Peter Rauer. “Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector.” International Journal of Services and Operations Management, no. 3 (2013): 407--425. https://doi.org/10.1504/IJSOM.2013.056796.
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2013 | Journal Article | LibreCat-ID: 3495
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects.” IEEE Transactions on Engineering Management, no. 3 (2013): 468--482. https://doi.org/10.1109/TEM.2012.2214770.
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2013 | Journal Article | LibreCat-ID: 3496
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach.” Scandinavian Journal of Information Systems, no. 1 (2013): 37--68.
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2013 | Journal Article | LibreCat-ID: 3497
Beverungen, Daniel, Mathias Eggert, Matthias Voigt, and Michael Rosemann. “Augmenting Analytical CRM Strategies with Social BI.” International Journal of Business Intelligence Research (IJBIR), no. 3 (2013): 32--49. https://doi.org/10.4018/ijbir.2013070103.
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2013 | Journal Article | LibreCat-ID: 3498
Hofmann, Sara, Daniel Beverungen, Michael Räckers, and Jörg Becker. “What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook.” Government Information Quarterly, no. 4 (2013): 387--396. https://doi.org/10.1016/j.giq.2013.05.013.
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2013 | Journal Article | LibreCat-ID: 3499
Plattfaut, Ralf, Sara Hofmann, Thomas Kohlborn, Daniel Beverungen, Michael Räckers, Björn Niehaves, and Jörg Becker. “Verwaltungsdienstleistungen Für Personen Mit Eingeschränkter Mobilität: Von Mobilen Bürgerdiensten Zu E-Government?” EGovernment Review, 2013, 14--15.
LibreCat
2013 | Book Chapter | LibreCat-ID: 5031
Becker, Jörg, Torben Bernhold, Daniel Beverungen, Nina Kaling, Ralf Knackstedt, Lellek Vanessa, and Hans Peter Rauer. “Softwaregestützte Konstruktion von Produktivitätsmodellen Im Facility Management.” In Dienstleistungsmodellierung 2012: Product-Service Systems Und Produktivität, edited by Oliver Thomas and Markus Nüttgens, 208--226. Wiesbaden, 2013. https://doi.org/10.1007/978-3-658-00863-5.
LibreCat
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2012 | Conference Paper | LibreCat-ID: 3449
Becker, Jörg, Torben Bernhold, Daniel Beverungen, Nina Kaling, Ralf Knackstedt, Lellek Vanesa, and Hans Peter Rauer. “Softwaregestützte Konstruktion von Produktivitätsmodellen Im Facility Management.” In Dienstleistungsmodellierung 2012, 208--226. Wiesbaden, 2012. https://doi.org/10.1007/978-3-658-00863-5_10.
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2012 | Conference Paper | LibreCat-ID: 3450
Becker, Jörg, Daniel Beverungen, Dominic Breuker, and Hans Peter Rauer. “Resolving Trade-Offs in Service Performance Benchmarking Using Data Envelopment Analysis.” In Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, Paper 56. Ho Chi Minh City, Vietnam, 2012.
LibreCat
2012 | Conference Paper | LibreCat-ID: 3451
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Hans Peter Rauer, and Daniel Sigge. “Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.” In Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, 1522--1531. Kauai, USA, 2012. https://doi.org/10.1109/HICSS.2012.525.
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