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5 Publications
2026 | Journal Article | LibreCat-ID: 65596 | 
Hansmeier P, zur Heiden P. Towards a Service Ecosystem Perspective on Customer Experience: Insights from Hybrid (Online-Offline) Customer Journeys. Behaviour & Information Technology. Published online 2026:1-30. doi:10.1080/0144929x.2026.2666280
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2025 | Journal Article | LibreCat-ID: 61819
Papenkordt J, Ngonga Ngomo A-C, Thommes K. Are numerical or verbal explanations of AI the key to appropriate user reliance and error detection? Behaviour & Information Technology. Published online 2025:1-22. doi:10.1080/0144929x.2025.2568928
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2022 | Journal Article | LibreCat-ID: 30218
Tuisku O, Johansson-Pajala R-M, Hoppe JA, et al. Assistant nurses and orientation to care robot use in three European countries. Behaviour & Information Technology. Published online 2022:1-17. doi:10.1080/0144929x.2022.2042736
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2022 | Journal Article | LibreCat-ID: 51210
Tuisku O, Johansson-Pajala R-M, Hoppe JA, et al. Assistant nurses and orientation to care robot use in three European countries. Behaviour & Information Technology. 2022;42(6):758-774. doi:10.1080/0144929x.2022.2042736
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2022 | Journal Article | LibreCat-ID: 63778
Tuisku O, Johansson-Pajala R-M, Hoppe JA, et al. Assistant nurses and orientation to care robot use in three European countries. Behaviour & Information Technology. 2022;42(6):758-774. doi:10.1080/0144929x.2022.2042736
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