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5 Publications
2026 | Journal Article | LibreCat-ID: 65596 | 
Hansmeier, Philipp, and Philipp zur Heiden. “Towards a Service Ecosystem Perspective on Customer Experience: Insights from Hybrid (Online-Offline) Customer Journeys.” Behaviour & Information Technology, 2026, 1–30. https://doi.org/10.1080/0144929x.2026.2666280.
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2025 | Journal Article | LibreCat-ID: 61819
Papenkordt, Jörg, Axel-Cyrille Ngonga Ngomo, and Kirsten Thommes. “Are Numerical or Verbal Explanations of AI the Key to Appropriate User Reliance and Error Detection?” Behaviour & Information Technology, 2025, 1–22. https://doi.org/10.1080/0144929x.2025.2568928.
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2022 | Journal Article | LibreCat-ID: 30218
Tuisku, Outi, Rose-Marie Johansson-Pajala, Julia Amelie Hoppe, Satu Pekkarinen, Lea Hennala, Kirsten Thommes, Christine Gustafsson, and Helinä Melkas. “Assistant Nurses and Orientation to Care Robot Use in Three European Countries.” Behaviour & Information Technology, 2022, 1–17. https://doi.org/10.1080/0144929x.2022.2042736.
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2022 | Journal Article | LibreCat-ID: 51210
Tuisku, Outi, Rose-Marie Johansson-Pajala, Julia Amelie Hoppe, Satu Pekkarinen, Lea Hennala, Kirsten Thommes, Christine Gustafsson, and Helinä Melkas. “Assistant Nurses and Orientation to Care Robot Use in Three European Countries.” Behaviour & Information Technology 42, no. 6 (2022): 758–74. https://doi.org/10.1080/0144929x.2022.2042736.
LibreCat
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2022 | Journal Article | LibreCat-ID: 63778
Tuisku, Outi, Rose-Marie Johansson-Pajala, Julia Amelie Hoppe, Satu Pekkarinen, Lea Hennala, Kirsten Thommes, Christine Gustafsson, and Helinä Melkas. “Assistant Nurses and Orientation to Care Robot Use in Three European Countries.” Behaviour & Information Technology 42, no. 6 (2022): 758–74. https://doi.org/10.1080/0144929x.2022.2042736.
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| DOI